Driver

We are experts in the wine and spirits industry looking for individuals who share our passion for customer service and thrive in a fast-paced working environment. As a member of our driving team, you will interact with customers daily to manually unload/deliver pre-sold products from our Distribution Center to their account locations in a safe and efficient manner.

Responsibilities

• Operate a vehicle and deliver assigned orders of wine, spirits, and other beverages to accounts in a safe and responsible manner while complying with federal mandated laws.
• Manage the Customer Relationship:
  • Maintain good relations with retail customers.
  • Provide customer service by listening and resolving customer concerns.
  • Maintain customer confidence and protect operations by keeping information confidential.
  • Collect payment from customers and reconcile the assigned load with receipts and delivery invoice.
  • Record sales by completing daily sales and delivery records.
  • Return empty containers and rejected or unsold merchandise by making appropriate collections from customers.
  • Responsible for some paperwork because of liquor laws; invoices must be signed when the product is dropped off.
• Ensure compliance with all applicable federal mandated laws and requirements for a DOT driver.
• Maintain records by completing DOT driver log.
• Perform duties in a safe manner by following established safety rules and regulations.
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
• Maintain vehicle:
  • Determine condition of vehicle by inspecting vehicle before and after use; logging inspection; reporting requirements.
  • Maintain safe vehicle conditions and protect load by complying with organization policies, procedures, highway rules, and regulations.
  • Maintain appearance of delivery truck by daily cleaning of the inside of the truck.
  • Request routine truck maintenance by completing written maintenance request form.
• Contribute to team effort by accomplishing related results as needed.
• Other duties, as assigned by the jobholder’s supervisor, may also be required.

Requirements

• Possess a valid driver’s license, CDL (Class A or B commercial license).
• Minimum of 1 year of experience in a related area.
• Demonstrate good communication skills with high levels of professionalism.
• Ability to multi-task, work independently and/or within a team, pay attention to detail, and meet deadlines.
• Utilize sound judgement and problem-solving skills.
• Ability to work in a fast-paced, high-volume, team environment.

Preferred Qualifications

• Bilingual is a plus, but not required.

Physical Requirements

• Frequently sit, stand, bend, squat, and reach.
• Frequently climb into and out of truck.
• Regularly lift 45-65 lbs.
• Must talk, hear, use hands and fingers to operate a vehicle and tech device.

Competencies

• Accountable for meeting own targets; work is reviewed periodically.
• Problems encountered will be defined, repetitive, and routine with a solution readily available.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.