Driver

About the role

Position Overview: The On-Call Delivery Driver is responsible for the timely and accurate delivery of documents, contracts, and other materials related to title and escrow transactions on an as-needed basis. This position provides flexible support to ensure critical business needs are met during periods of increased volume, team member absences, or special projects. The On-Call Delivery Driver handles sensitive documents with care, maintains professionalism in all interactions, and supports operational efficiency through dependable service. The core delivery and document-handling responsibilities align with the Delivery Specialist role.

Responsibilities

• Deliver documents related to title and escrow transactions, including loan packages, title commitments, commission checks, and listing materials.
• Ensure timely, accurate, and secure handling of all documents during transport.
• Maintain efficient delivery routes and schedules to meet deadlines.
• Interact professionally with clients, lenders, and internal team members.
• Exchange personal checks for cashier’s checks at banks and credit unions as needed.
• Provide operational support to the team, including assisting with office supply runs and miscellaneous tasks.
• Serve as backup support for front desk or administrative duties when needed.
• Maintain records of company vehicle maintenance, including repairs, oil changes, and upkeep.
• Support overall team operations to ensure strong customer service and satisfaction.
• Performs other functions as necessary or as assigned.
• Interact and communicate in a professional and effective manner with all levels of team members, leadership, customers, and external partners.

Requirements

• Must be at least 21 years of age.
• Valid driver’s license with a clean driving record.
• Ability to pass required drug screening.
• Strong knowledge of local routes and geographic delivery area.
• Excellent customer service and interpersonal skills.
• Strong organizational skills with attention to detail and deadlines.
• Ability to problem-solve and work effectively under pressure.
• Basic computer skills, including Microsoft Windows applications.
• Frequent driving and travel between offices and client locations.
• Regularly required to sit, communicate, and operate a vehicle.
• Occasional standing and walking required.
• Frequently requires lifting up to 10 pounds and occasionally up to 25 pounds.
• Close vision is required for document handling.

Qualifications

• Prior delivery, courier, or customer service experience.
• Experience working in a title, escrow, or real estate environment.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off, Holidays, and Sick Leave
• Short- and Long-Term Disability and Life Insurance
• Paid Family and Parental Leave
• Employee Assistance Program (EAP) and Wellness Incentives