Driver and Warehouse Associate

About the role

Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has grown over seven decades into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. The company works with major manufacturers including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu to provide contractors with world-class products, technical expertise, and quality service. Relationship-building is the key to the company's success.

Responsibilities

• Receive, fill, and ship products accurately and efficiently; ensure safe transporting and timely arrival of products to customers and other store locations
• Perform warehouse functions including receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer will call, and inventory cycle counts
• Drive company vehicles, sequence routes, verify orders, load and unload orders into company/customer vehicles, handle return service, and share customer feedback
• Maintain, upkeep, and repair company vehicles and warehouse equipment
• Operate basic power equipment (electric pallet jack, walkie rider, sit-down forklift) safely to locate, put away, stack, and move checked-in products to correct storage locations
• Stock, fill bin boxes, face cartons, check for product mixing, rotate product, monitor stock on shelves or bins, replenish stock from reserves, maintain control of products in reserve stock area or will call area
• Receive product by unloading trucks using forklift, pallet jack, electric pallet jack, or by hand; inspect freight for damage, sign freight bills, verify quantity ordered versus received, check shipments against packing lists, complete paperwork for reimbursements or discrepancies
• Ensure all required products have verified bar code labels and readable Johnstone stock numbers by scanning products, printing labels, resolving labeling discrepancies, and completing paperwork
• Fill orders by picking, packing items into cartons, stacking to minimize damage, entering items into scan gun, and completing paperwork
• Document shipment of hazardous materials by labeling cartons correctly and completing paperwork
• Prepare orders: prepare trucks for shipments, palletize and wrap orders, load pallets and pieces into trucks, place packing list in last skid, complete paperwork
• Maintain current accuracy and efficiency standards; follow all standard operating procedures
• Participate in inventory cycle counts and other related projects in current location and/or market as assigned
• Assist in maintenance and upkeep of all warehouse machinery and equipment
• Maintain safe work environment by working safely, following safety rules, maintaining clean work area; promptly report safety or maintenance concerns to supervisors
• Wear protective equipment according to company policies; access Material Safety Data Sheets (MSDS) as needed
• Maintain required hazardous materials, forklift, and other internal and external certifications
• Maintain professional communications with customers and coworkers; treat all with helpful and courteous attitude
• Driving: maintain positive customer relationships through accurate and timely delivery; serve as key field contact for gathering customer service and delivery expectations
• Safely operate company vehicles and equipment consistent with DOT, state, federal, and company standards
• Maintain cleanliness of truck interior, cab, box, and all assigned work areas
• Perform routine inspections and preventative maintenance on assigned vehicle(s)/equipment; refer defects or repair needs to supervisor promptly
• Load and unload trucks; check and verify deliveries against sales and transfer orders
• Prepare routes and follow schedules and deadlines for delivery, shipping, receiving, and related tasks
• Drive straight body vehicles including box truck to deliver supplies and equipment to customer's place of business, job site, or other Johnstone store locations
• Maintain telephone or radio contact with supervisor for expedited delivery instructions; use communication methods safely and in accordance with requirements
• Immediately communicate delivery, traffic, safety, and customer issues to supervisor
• Record sales and/or delivery information as applicable
• Complete manifest with pictures, signatures, and returns via iPad or manual completion
• Return vehicle at end of day fully fueled; complete monthly driver log and associated paperwork; ensure vehicle is secured
• Return gas receipts, monies, vehicle inspection logs, and other necessary paperwork
• Perform all other duties as assigned

Schedule

Monday – Friday 7:00 am – 5:00 pm, rotational Saturdays 7:00 am – 12:00 pm

Pay

• $19–21/hour – Regular Driver's License
• $21–25/hour – CDL, no hazmat
• $25–30/hour – CDL with hazmat endorsement

Qualifications

Education and/or Experience

• Required: High School Diploma/GED; 1+ years of truck driving experience (26 ft vehicle or larger) or 1 year operating Johnstone equipment/vehicles under supervision; or equivalent combination of education and experience
• Required: Experience operating forklift and other warehouse equipment safely and competently
• Preferred: 6+ months experience in a warehouse and/or distribution facility, preferably in HVAC/R or related field
• Preferred: Experience with a picker, RF scanner, and inventory management systems
• Preferred: Knowledge of HVAC wholesale industry, principles, and practices
• Preferred: Previous experience with OSHA and safety regulations and procedures

Certificates, Licenses, and Registrations

• Valid driver's license with safe driving history acceptable to the company; must remain eligible to drive a commercial motor vehicle under applicable state and federal laws and FMCSA regulations
• Forklift certification required, or willingness to obtain on the job

Job Knowledge, Skills, and Abilities

• Ability to utilize necessary technology: GPS, mobile Proof of Delivery (POD) devices, RF equipment, and ERP software
• Ability to read a map and mapping applications accurately
• Ability to read, add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
• Ability to work safely in all job tasks
• Skill in operation of delivery vehicles and power equipment including forklift, pallet jack, and cherry picker; ability to operate a lift gate safely and effectively
• Ability to lift, push, pull, and maneuver large/heavy products or equipment within established safety guidelines
• Familiarity with warehouse or distribution center management systems and order picking processes
• Ability to follow instructions and procedures; organize and prioritize work; attend to details; complete routine paperwork
• Ability to work with others in a team-based environment
• Strong customer service skills; ability to demonstrate tact and diplomacy in dealing with others and maintain relationships
• Excellent verbal and written communication skills
• English proficiency (written and spoken) is a core requirement due to nature of work, safety regulations, and need for accurate communication and comprehension

Physical Demands

• Required to sit, stand, and walk on concrete floor for much of the workday
• Regularly required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl
• Frequently required to lift and carry and/or move up to 50 pounds; lift more weight with mechanical assistance or team members
• For driving duties: required to sit for long periods and experience bouncing and vibration
• Frequently required to talk or hear
• Special vision requirements: near vision, distance vision, peripheral vision, and color vision

Company Values

• Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and respond quickly
• One Team: Win together by collaborating, focusing on the common goal, and leveraging team strengths
• Own It: Take initiative, act with urgency and pride, do things right the first time, and always act with integrity
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions

Benefits