Drive UP & Go Supervisor
Safeway · Lander, WY · Yesterday
Full-time
Duties & Responsibilities
- Provide customer service as currently defined by the employer within the scope of the position and within company policy.
- Operate handheld computer/scanning unit to check in item from the order, ensuring the merchandise matches the order.
- Able to identify and locate items in a proficient manner within the three categories of the store (ambient, chilled, and frozen).
- Maintain cleanliness of store and DUG area.
- Adhere to uniform and grooming policy as defined within company policy.
- Train, schedule and supervise Personal Shoppers.
- Ensure all daily/weekly routines are adhered to, to demonstrate due diligence about legal compliance.
- Push loaded hand truck to customer vehicle for handoff.
- Other duties as assigned.
General Requirements
- Demonstrated prior customer service or related experience
- Knowledge of products, product pricing and store layout
- Ability to use basic math skills
- Ability to operate company operating systems for online shopping
- Excellent customer service skills
- Ability to understand and follow instructions, and ability to read, retain and comprehend guidelines, policies and procedures applicable to the position
- Ability to multi-task and work in a fast-paced environment
- Ability to work independently as well as within a large team
- Self-motivated and driven to increase knowledge of Albertsons Safeway products and share that knowledge with our customers
- Ability to provide regular and predictable attendance
Physical Requirements
- Lift/Carry: Frequent/carry 5-35 lbs. Seldom carries 35+ pounds
- Push/Pull: Frequent, push/pull 10-35 lbs. products
- Squat/Kneel: Occasional
- Bend/Stoop: Occasional
- Squat/Kneel: Occasional
- Squat/Kneel: Occasional
- Twist/Turn: Frequent
- Stand/Walk: Continuous
- Grip/Grasp: Frequent
- Reach: Frequent