Dripping Springs Service - Checker - Part time

Responsibilities

Job Summary: As an H-E-B Checker, you'll get to know our Customers, and treat them to excellent service and community spirit. As a reward for your efforts, we offer lots of opportunities, great pay, flexible hours, fantastic benefits, and the training and education you need to learn, grow, and move your career forward.

• Customer Service: Provides superior customer service; looks for ways to go above and beyond what our Customers expect
• Answers product-related questions for customers, and offers additional or alternative products and services
• Cash-Handling: Processes customer transactions of goods and services
• Collects cash, check, or charge payment from customer and makes change for cash transactions
• Uses electronic scanner to record prices
• Weighs items, bags merchandise, and redeems food stamps and promotional coupons
• Monitors and manages potential front-end shrink
• Performs Customer Service Assistant duties frequently

Qualifications

Work Experience: Experience working in a fast-paced environment

Required Experience in customer service

Required Knowledge/Skills/Abilities:

• Ability to work in a fast-paced environment while keeping focused on the Customer
• Courteous, energetic, and helpful attitude
• Precision in scanning and keying; attention to detail
• Ability to get along with others

Licenses/Certifications: Successfully complete Checker training and Alcohol Seller's training

Physical Demands & Working Conditions:

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly stand, reach at waist, perform fine motor movements
• Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch
• Occasionally be exposed to cold, hot, loud noise, and wet conditions
• Demonstrate the ability to lift 35 lbs, and manage in excess of 35 lbs
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5-5.5 hours per 8-hour day; Occasionally: 0-2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
• The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 9/1/2018