Drayage Account Manager

About the role

The Drayage Account Manager oversees daily drayage operations while maintaining strong customer and carrier relationships. This role is ideal for candidates with experience in drayage, intermodal, or container logistics.

Responsibilities

• Serve as the main point of contact for assigned drayage customers.
• Receive and confirm container requests, coordinate dispatch, and ensure on-time pickups and deliveries.
• Maintain terminals, appointment windows, demurrage, and per diem timelines to prevent accessorials.
• Create and manage shipments within the TMS (Turvo or similar), ensuring accurate data and documentation.
• Handle accessorial billing, proof-of-delivery (POD) collection, and rate confirmations.
• Provide daily shipment updates, proactively communicate exceptions, and resolve issues quickly.
• Develop trusted relationships with customers, offering consistent follow-up and transparent reporting.
• Identify opportunities to expand customer accounts through improved service and additional lane coverage.
• Sources and maintains reliable carrier relationships specializing in drayage and intermodal. Negotiates rates that balance service quality and margin protection.
• Works closely with internal sales, dispatch, and leadership teams to improve operations.
• Contributes insights on port congestion, chassis availability, fuel impacts, and rate trends.
• Supports new account onboarding and SOP documentation.

Requirements

• 2+ years of experience in drayage, intermodal, or container logistics.
• Strong understanding of port/rail operations, steamship line systems, and terminal processes.
• Proven ability to manage multiple shipments and deadlines simultaneously.
• Excellent communication and organizational skills.
• Familiarity with TMS platforms (Turvo preferred) and carrier vetting tools (RMIS, Carrier411, SaferWatch).
• Self-starter mindset with strong attention to detail and follow-through.

Qualifications

• 2+ years of experience in drayage, intermodal, or container logistics.
• Strong understanding of port/rail operations, steamship line systems, and terminal processes.
• Proven ability to manage multiple shipments and deadlines simultaneously.
• Excellent communication and organizational skills.
• Familiarity with TMS platforms (Turvo preferred) and carrier vetting tools (RMIS, Carrier411, SaferWatch).
• Self-starter mindset with strong attention to detail and follow-through.

Benefits

• Competitive salary + performance-based bonuses.
• Growth path into Senior Account Manager or Drayage Operations Lead.
• A supportive culture focused on innovation, teamwork, and accountability.

Pay

$900.00 - $1,500.00 per week

Schedule

Full-Time

Contact

Amnex Solutions Corp
Drayage & Intermodal Operations
Location: Oakbrook Terrace, IL

About Amnex Solutions

Amnex Solutions Corp is a performance-driven freight brokerage specializing in drayage, intermodal, and OTR logistics across the U.S. Our team partners with ports, rail terminals, and domestic shippers to deliver fast, compliant, and transparent containerized freight solutions. We combine real-world operational expertise with innovative technology to improve efficiency, communication, and visibility for our customers and carriers. By joining us, you will join a team of professionals that has a track record of huge success in transportation over the last 16 years.