Drain Cleaning Technician

About the Role

This position is responsible for delivering the most efficient, highest quality customer experiences to Wind River Environmental’s drain customers. You will complete all drain cleaning, jetting, and cable work related to commercial and residential service calls.

Responsibilities

• Provide effective communication between customers and Wind River Environmental.
• Perform camera service for mainline stoppage.
• Educate and assist customers on the importance of drain repair and replacement.
• Explain reasons for blockage and illustrate how you will resolve the issue.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Protect drain cleaning and camera equipment and maintain a well-inventoried truck.
• Actively participate in all training exercises, team meetings, and safety discussions.
• Complete and submit quote and service paperwork to management.
• Respond to trouble/emergency calls in a timely manner.
• Follow all Wind River Environmental service protocols.
• Work overtime including weekends and holidays if needed.
• Work on-call rotations as needed.
• Comply with all FMCSA and DOT regulations if applicable.
• Practice safe work methods to remain accident and injury free.
• Recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury, or accident.
• Wear Personal Protective Equipment (PPE) appropriate to your job.
• Perform other duties as assigned by management.

Work Environment

• Regularly exposed to outside weather conditions, non-hazardous fumes, and noise.
• Must be comfortable working independently.
• Frequent interaction with customers.

Requirements

• Valid driver’s license with an acceptable driving record.
• At least 21 years of age.
• At least 2 years of professional commercial driving experience (post-school).
• Ability to successfully pass DOT drug screen, medical certification, physical exam, and road exams.
• Ability to operate in a drug-free workplace.
• High-school diploma.

Skills

• Ability to read and interpret documents including company policies and procedures, safety rules, operating and maintenance instructions, maps, and road signs.
• Ability to speak, cooperate, and communicate effectively with customers, co-workers, and management.
• Ability to work independently and manage pressure to meet deadlines.
• Basic computer literacy including email and internet skills.
• Ability to perform basic math functions.

Pay

The base pay range for this role is $26.00 - $29.00 hourly at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Benefits

• Competitive starting hourly rates + opportunity to earn overtime.
• Opportunity to earn a quarterly safety bonus.
• Company-paid Smith Systems Defensive Training.
• Company-paid Med-Card renewals.
• Room for growth.
• Medical, dental, and vision insurance.
• Employer-paid life insurance.
• Employee discount for services offered in your area.
• Matching 401K.
• 6 paid holidays, 2 paid floating holidays, and a generous paid time off plan.
• Company-paid uniforms.
• Annual safety boot stipend.