Drain Cleaning Technician

Position Summary

This position is responsible for providing efficient, high-quality customer experiences to Wind River Environmental's drain customers. You will complete drain cleaning, jetting, and cable work for commercial and residential service calls.

Essential Duties And Responsibilities

• Provide effective communication between customers and Wind River Environmental.
• Perform camera service for mainline stoppages.
• Educate and assist customers on the importance of drain repair and replacement.
• Explain reasons for blockages and illustrate how issues will be resolved.
• Work alongside customer service and dispatch to ensure overall business success.
• Protect and maintain drain cleaning and camera equipment.
• Participate in training exercises, team meetings, and safety discussions.
• Complete and submit quote and service paperwork to management.
• Respond to trouble/emergency calls promptly.
• Follow all Wind River Environmental service protocols.
• Work overtime, including weekends and holidays as needed.
• Work on-call rotations as needed.
• Comply with FMCSA and DOT regulations if applicable.
• Practice safe work methods to remain accident and injury free.
• Recognize and adjust to hazards to avoid loss, injury, or accidents.
• Wear appropriate personal protective equipment (PPE).

Required Qualifications

• Valid driver’s license with an acceptable driving record.
• At least 21 years of age.
• At least 2 years of professional commercial driving experience (post-school).
• Ability to pass DOT drug screen, medical certification, physical exam, and road exams.
• Able to work in a drug-free workplace.
• High School Diploma.

Base Pay Range

The base pay range for this role is estimated to be $26.00 - $28.00 hourly at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Company Offered Benefits

• Competitive starting hourly rates + opportunity to earn overtime!
• Quarterly safety bonus!
• Company-paid Smith Systems Defensive Training
• Company-paid med-card renewals
• Employee discount for services offered in your area!
• Matching 401K
• 6 paid holidays, 2 paid floating holidays and generous paid time off plan
• Company-paid uniforms
• Annual Safety Boot Stipend

Work Environment

You are regularly exposed to outside weather conditions, non-hazardous fumes, and noise. Must be comfortable working independently and managing pressure to meet deadlines.

Knowledge, Skills, And Abilities

• Read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.
• Speak, cooperate, and communicate effectively with customers, co-workers, and management.
• Work independently and manage pressure to meet deadlines.
• Basic computer literacy including email and internet skills.
• Perform basic math functions.

Company

Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks, and related waste systems. Headquartered in Marlborough, MA, we offer a full suite of services to business, residential, and municipal customers throughout the East Coast.

Equal Opportunity Employer

Wind River Environmental is an Equal Opportunity Employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local law.