DPW Fuel Registration Agent

Job Summary

The Department of Public Works (DPW) Fuel Registration Agent will run the fuel registration desk at Hell Station and DMV. They will work with the Fuel Crew to ensure a safe and efficient participant fuel program.

Duties & Essential Job Functions

• Be on time and ready to work for all scheduled shifts.
• Work independently and with the Fuel Crew to ensure a safe and efficient participant fuel program.
• Use system data and provide front-facing interactions with participant users of the DPW Fuel Program to activate their accounts and ensure assets are properly registered.
• Work with Google products (Gmail, Docs, Sheets, Drive), Fulcrum, and any additional online tools, technology, or applications specific to this role as required.
• Attend meetings, create reports, and take notes to keep the DPW Fuel Accounts Manager and the DPW Fuel Accounts Registration Team informed of registration updates, account details, and any concerns.
• Communicate any financial issues or concerns with the Gravity Payment System directly to the Fuel Finance & Records Lead.
• Prepare written feedback for the DPW Utilities Manager describing the successes of the season, areas in need of improvement, and suggestions with the purpose of improved overall efficiency for the next year.
• Submit an end-of-season EMBER Report.
• Maintain clear and respectful communication with the DPW Fuel Team, BRC Departments, Vendors, Participants, and Artists.
• Escalate any concerns to the DPW Fuel Accounts Manager, DPW Fuel Accounts Registration Lead, or Fuel Depot Operations Management.
• Maintain data safely, and assist in protecting account holders’ personal and financial information according to PCI Compliance and department standards.
• Work with the Fuel Crew to plan and execute LNT and Waste disposal plans.
• Participate in the maintenance of a clean and safe worksite using only OSHA-approved safety equipment.
• Navigate and understand the BRC Rain Contingency Plan and Fuel Spill Response Plan and execute as directed.
• Practice handling data safely.
• Assist in implementing Burning Man’s integrated plan and work with all BRC departments to ensure fuel distribution and safety.
• Monitor personal well-being, be aware of work expectations, and proactively address any concerns with management.
• Perform various other duties as assigned by DPW Fuel Management.

Qualifications

• Able and willing to follow standards set in necessary training that can be provided on-site.
• Liquid fuel handling.
• Completed DPW Liquid Fuel Operations packet.
• Accurate use of handheld digital devices for tracking needs.
• Working knowledge of OSHA-compliant personal protection equipment, first aid kits, and fire extinguishers.
• Able to safely navigate city streets and access roads that are congested with participants, bicycles, and vehicles.
• Proficient at navigating digital and online technology; Able to proactively engage in learning existing online applications, tools, systems, and documents.
• Clear, service-oriented, and professional communication, verbal and written.
• Experienced with using 2-way radios and following radio protocol.
• Proficient at navigating digital and online technology; Able to proactively engage in advanced learning, and effectively update existing online applications, tools, systems, spreadsheets, and documents.
• Expert in handling data entry with attention to accuracy; highly organized, able to prioritize, and motivated with the ability to adhere to a strict schedule.
• Operates with a high level of behavioral integrity, confidentiality, and discretion of sensitive information; maintains tidiness in work ethics and the work environment, and remains calm and focused under pressure.
• Effectively manages own time.
• Capable of working in an extreme environment including drastic temperature changes, high winds, poor air quality, and low to no visibility at times.
• Able to temporarily relocate for work at the Burning Man event held in Gerlach, Nevada.

Learning and Teaching

• Documentation - Assists in the creation, publishing, and maintenance of process documentation related to their assigned duties.
• Knowledge sharing – Helps acculturate and educate junior staff in Burning Man culture and business processes.
• Training development - Collaborates with the education team to develop training materials in their area of expertise, as requested.
• Learning – Pursues ongoing learning in their area of expertise, working to stay current on emergent knowledge, skills, and processes.

Qualifications Required

• Able and willing to follow standards set in necessary training that can be provided on-site.
• Liquid fuel handling.
• Completed DPW Liquid Fuel Operations packet.
• Accurate use of handheld digital devices for tracking needs.
• Working knowledge of OSHA-compliant personal protection equipment, first aid kits, and fire extinguishers.
• Able to safely navigate city streets and access roads that are congested with participants, bicycles, and vehicles.
• Proficient at navigating digital and online technology; Able to proactively engage in learning existing online applications, tools, systems, and documents.
• Clear, service-oriented, and professional communication, verbal and written.
• Experienced with using 2-way radios and following radio protocol.
• Proficient at navigating digital and online technology; Able to proactively engage in advanced learning, and effectively update existing online applications, tools, systems, spreadsheets, and documents.
• Expert in handling data entry with attention to accuracy; highly organized, able to prioritize, and motivated with the ability to adhere to a strict schedule.
• Operates with a high level of behavioral integrity, confidentiality, and discretion of sensitive information; maintains tidiness in work ethics and the work environment, and remains calm and focused under pressure.
• Effectively manages own time.
• Capable of working in an extreme environment including drastic temperature changes, high winds, poor air quality, and low to no visibility at times.
• Able to temporarily relocate for work at the Burning Man event held in Gerlach, Nevada.

Compensation

The anticipated rate for this position: From August - September is $15.00 to $16.00 per hour.

Physical Requirements/Work Environment

• On-playa: Work is primarily sedentary but will also include the need to find and meet with department representatives who may not be in the vicinity, therefore this could include walking or using some form of transportation.
• Some of the work will be in outside weather conditions and will be exposed to fumes or airborne particles as well as possible extremes in temperature.

NOTICE FOR ALL APPLICANTS

Burning Man Project celebrates the importance of creating a diverse environment and enthusiastically encourages Black, Indigenous, Peoples of Color, LGBTQIA+, Immigrant, women, and people with disabilities, of all ages, to apply. Burning Man Project provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records