DPS - Museum Ops Support, Creative Media Coordinator

How You'll Help Us Keep Climbing

The Delta Flight Museum is seeking a creative, detail-oriented person to support our Exhibits, Social Media & Programs team. This role is ideal for a communications student, emerging museum professional, or someone interested in the intersection of storytelling, aviation history, and digital engagement. This role offers hands-on experience in museum storytelling, digital strategy, and public engagement within a dynamic aviation environment, and is ideal for someone curious about how we tell their stories beyond the museum walls.

Key Responsibilities

• Create basic graphics using Canva or other design software
• Aid in content creation (posts, stories, short-form video concepts) for Instagram, Facebook, YouTube and Delta’s internal communication platform, SkyHub
• Edit short and long-form video for social media and digital use
• Aid in monitoring social platforms, assist with tagging and audience engagement
• Draft and respond to Google reviews in alignment with museum voice
• Support on-site programs and exhibit-related events as needed
• Supporting oral history program by reviewing transcripts for errors, tagging and time stamping

What You’ll Gain

• Real-world experience supporting exhibits and public programs
• Portfolio-worthy content and design projects
• Exposure to museum operations and audience engagement strategy
• Mentorship from museum leadership

What You Need To Succeed

• Consistently prioritizes safety and security of self, others, and personal data
• Embraces a diverse set of people, thinking and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States
• Comfortable using Canva and basic design tools
• Familiar with Instagram, Facebook, YouTube and short-form video platforms
• Strong writer with attention to tone and detail
• Organized, proactive, and willing to jump in wherever needed
• Interested in museums, aviation, history, or brand storytelling

Preferred Qualifications

• A student or recent graduate in communications, marketing, museum studies, public history, or a related field
• Video editing experience (Canva, Premiere, Final Cut, etc.)
• Previous museum, nonprofit, or event support experience

Benefits And Perks

• Space Available
• Personal Travel to include eligible dependents
• Medical, Dental and Vision Plans available
• Profit Sharing
• 401(k) match (following one year of service)