DPS Customer Care Representative

Essential Functions

• Liaison between sales and vendors.
• Order entry processing of jobs from portals and clients.
• Quote outsourced jobs.
• Work with third party vendors.
• Ensure correct information is completed on paperwork.
• Work with customers, both internal and external, to translate what they want to the DPS Operations Manager.
• Answer incoming phone calls and emails in a timely and professional manner.
• Provide great customer service via phone, email, and in-person to internal and external customers.

Physical Demands

• Light lifting – up to 25 lbs.

Position Type/Expected Hours of Work

• Full time position; Monday through Friday; 7am-4pm.
• Occasional weekend or evening work may be required.
• Local travel may be required to meet client needs.