Door & Window Sales Associate

What You'll Do

• Aid homeowners, contractors, and walk-in customers with product selection and project needs.
• Prepare quotes, process orders, and support special-order requests.
• Deliver a professional and solution-oriented customer experience through in-person, phone, and email communication.
• Build and maintain strong customer relationships to support repeat and referral business.
• Provide guidance on product specifications, measurements, options, lead times, and installation considerations.
• Maintain knowledge of product lines, vendor offerings, pricing, and promotions.
• Support customers with warranty claims and service-related issues.
• Accurately process customer transactions, quotes, and order documentation.
• Ensure order details, pricing, and product information are complete and accurate.
• Coverage with internal teams to support timely fulfillment and delivery.
• Communicate customer feedback, requests, and service concerns to management.
• Work collaboratively with operations, delivery, and warehouse teams to ensure customer satisfaction.
• Maintain a clean, organized, and professional sales area.
• Follow company policies and procedures related to pricing, inventory, safety, and loss prevention.
• Perform additional duties as assigned.

What You'll Bring

• Strong customer service and communication skills.
• Ability to manage multiple priorities and projects simultaneously.
• Attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.
• Basic computer proficiency, including Microsoft Office and order entry systems.
• Experience in sales, customer service, or building materials environments.
• Familiarity with doors, windows, millwork, or construction products.
• Experience with quoting, order entry, or special-order processing.
• Understanding of basic selling and negotiation principles.
• Combination of showroom, office, and warehouse/store environment comfortability.
• Ability to stand, walk, and assist customers throughout the shift.
• Ability to lift and move materials as needed.
• Exposure to varying temperatures and operational environments.
• May require extended hours or weekends based on business needs.

What You'll Earn

• Other Types of Pay: Commission (5% + Hourly after 6 month probationary period).
• Retirement Benefits: 401k eligible with employer match.
• Health Insurance: Medical insurance, prescription drug coverage, vision and dental benefits, as well as life and disability insurance. Optional HSA/FSA Accounts.
• Paid Time Off/Paid Sick Leave: Applicants can expect to accrue 10 days of paid time off during their first two years of service (3.08 hours accrued per pay period), increasing to 15 days (4.62 hours per pay period) in years 3–5, and 20 days (6.15 hours per pay period) after 6 or more years of service. Paid Holidays: The company recognizes 8 paid holidays and three floating holidays per year.
• Legal assistance and identity protection.
• Pet insurance.
• Travel Assistance.
• Identity Protection.
• Employee Assistance Program (EAP).
• Wellness Programs.

Benefits for Union-Represented Roles

Benefits for union-represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

About the Role

QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America's largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

Schedule

Details on the schedule will be provided during the interview process.

Pay

The salary range for this position is USD $24.00 - USD $28.00 /Hr. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation. Please contact careers@QXO.com if you have any questions related to this job posting.