Door and Window Receiver/Stocker

About the role

Maintain a clean and organized door and window receiving warehouse. Ensure that offloaded products are handled with care, properly checked-in and received, and placed in the correct location. Assist customers with will calls for door and window products and help load the door and window box van delivery truck.

Responsibilities

• Unload all incoming freight trucks in the holding and door and window receiving area
• Verify the correct quantities and products are received according to the packing slip
• Update orders and ensure paperwork is handled with care and placed into correct locations
• Bring stock products up to the main yard, warehouse, or receiving locations
• Work with the delivery team to ensure trucks are loaded in a timely fashion
• Check in incoming special orders
• Update orders, label products, and assign locations
• Inform customers that the product has arrived and is ready for pick up
• Receive purchase orders
• Maintain a clean, organized, and safe work environment
• Communicate with sales for Will Call Drive Thru orders
• Communicate with customers and load vehicles for Will Call Drive Thru Orders
• Maintain flow of vendor trucks, customers, and Ashby trucks
• Audit old/dead orders; inform salespersons involved as well as the Receiving Manager
• Contact customers to notify them their product is ready for pick up
• Work with sales/buyers on resolving issues around damaged products
• Work with Accounts Payable on questions about invoice discrepancies
• Assist sales/buyers to ensure product is returned to vendors
• Assist cycle counter with counts and product locations on stock products
• Back-up staff in receiving, yard, and warehouse as needed

Requirements

• Excellent verbal and written communication skills, including phone calls, emails, and chats
• Great attention to detail
• Exceptional interpersonal communication skills
• Strong organizational skills
• Ability to work independently on assigned tasks and accept direction on given assignments
• Able to work cooperatively as part of a team
• Maintain effective working relationships with co-workers, supervisors, and the general public
• Maintain regular, consistent, and professional attendance, punctuality, personal appearance, and adherence to relevant health/safety and company policies and procedures
• High school diploma or equivalent (GED)
• Operate a variety of standard office machines: computer and computer software (including Microsoft Office), phone, fax, shredder, and copy machines

Physical Requirements

• Sit/stand for 8 hours per day
• Use hands and fingers to manipulate keys on a keyboard
• Vision abilities required include close vision
• Noise level in the work environment is usually quiet to moderate
• Occasional exposure to moving mechanical parts and vehicles
• Must be able to lift/carry 50 lbs. occasionally; must be able to push/pull 50 lbs.
• Horizontal reaching with arms and hands is required; occasionally must climb or balance
• All mobility motions are required (standing, walking, sitting, stooping, kneeling, crouching, crawling, and climbing)
• Range of motion and physical activity occurring randomly throughout the workday