Donor Specialist Full -Time $13.50 - Cumming Store

About the role

Join our team at Goodwill of North Georgia, where we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work.

Responsibilities

• Thoroughly examine and grade donated goods to sell in Goodwill of North Georgia Retail stores.
• Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.
• Display a professional, patient, and “people first” attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures.
• Properly sort donations into designated categories.
• Evaluate and navigate decisions effectively.
• Communicate with management when necessary.
• Perform work tasks according to training playbooks, e-learning and work instructions.
• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location.
• Adhere to safety and security practices including reporting safety hazards and injuries to management.
• Absorb and perform other duties as assigned by management.

Qualifications

• A High School Diploma or GED is preferred.
• One year or more (1+ years) of production experience is preferred.
• Must consistently foster a healthy team culture of exceptional guest experience.
• Must have basic math and reading skills.
• Must have good oral and written communication skills in English as well as interpersonal skills.
• Must be able to work at any Goodwill of North Georgia ADC within the territory as needed.
• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors).

Benefits

• Weekly paychecks.
• Paid time off for vacation and holidays.
• 25% employee discount.
• Health, dental and vision insurance for staff and their families.
• Complimentary uniforms.
• Access to free job skills training at Goodwill Career Centers.

Schedule

Hours may vary based on store location and shift.

Pay

Compensation is commensurate with experience.