Donor Services Associate I

Closes: 9/13/26 – Ponderay, ID – Full &/or Part-Time/Hourly

Pay

$16.31 per hour

Benefits

Part-time positions may be available with some benefits. See Goodwill Industries of the Inland Northwest benefits for details.

Responsibilities

• Accept donated goods from the public.
• Maintain area in a neat and orderly manner both inside and outside.
• Assist in other areas of the store as needed if located in a facility.
• Provide outstanding customer service.
• Greet donors at their vehicle and assist in unloading acceptable donations in a timely and courte manner.
• Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation.
• Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest’s Dress Code, including issued items such as DSC vests.
• Prepare records and reports as requested.
• Keep supervisor informed of problems and suggestions related to the job.
• Perform other duties in production and retail as assigned.
• Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations.
• Sort donations according to current Goodwill Industries of the Inland Northwest requirements and ensure donations are secure with appropriate sort performed indoors.
• Keep donation area neat, clean, and orderly.
• Ensure equipment is in good working order.
• Maintain an accurate count of donors on the DSC Worksheet.
• Ensure the DSC is properly closed and locked at closing (refer to Operating Manual).
• Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.
• Report any maintenance or safety discrepancies immediately to your supervisor.
• Attend department, organization, and other meetings/training as required.
• Work collaboratively with Workforce and Family Services to provide participant services.
• Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA).
• Other duties as assigned.

Requirements

• Must pass background check.