Donor Services Associate I

About the role

Closes: August 16, 2026 - East Wenatchee, WA - Full &/or Part-Time - Hourly Wage: $17.13 per hour. Employment benefits can be found here. Note: Please apply early as this job posting may be removed before the deadline if sufficient applications are received.

Responsibilities

• Accept donated goods from the public.
• Maintain area in a neat and orderly manner both inside and outside.
• If located in a facility, assist in other areas of the store as needed.
• Provide outstanding customer service.
• Greet donors at their vehicle.
• Absorb donations in a timely and courteous manner.
• Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation.
• Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code.
• Prepare records and reports, as requested.
• Keep supervisor informed of problems and suggestions related to the job.
• Sort donations according to current Goodwill Industries of the Inland Northwest requirements.
• Ensure donations are secure and appropriate sort is performed indoors.
• Keep donation area neat, clean, and orderly.
• Ensure equipment is in good working order.
• Maintain an accurate count of donors on the DSC Worksheet.
• Ensure the DSC is properly closed and locked at closing (please refer to Operating Manual).
• Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.
• Report any maintenance or safety discrepancies immediately to your supervisor.
• Attend department, organization, and other meetings/training as required.
• Work collaboratively with Workforce and Family Services to provide participant services.
• Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality.
• Violate confidentiality is cause for immediate dismissal.

Qualifications

• Must pass background check.

Skills

• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Attention to detail.
• Knowledge of Goodwill Industries of the Inland Northwest policies and procedures.

Benefits

Employment benefits can be found here.

Pay

Hourly wage: $17.13 per hour.

Schedule

Full &/or Part-Time schedule available.