Donor Recruitment Manager

Job Description

Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

What You Need To Know

• Energetic, self-motivated individual with strong sales and customer maintenance skills.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required.
• Excellent oral and written communication skills, including training and presentation skills, are required.
• A current valid driver's license and good driving record are required.

Key Responsibilities

• Identify, develop and implement creative strategies to attract, manage and retain potential blood drive sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals.
• Ensure efficient scheduling of blood drives by assigned sponsors to meet blood collection goals.
• Provide sufficient organizational and operational support to sponsor contacts to ensure achievement of collection operation and annual goals.
• Cookordinate activities with appropriate collections personnel to ensure a positive sponsor and donor experience and smooth, efficient operations.
• Schedule and implement education programs for sponsor contacts, recruitment committees, line volunteers, and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures, and other related regulatory requirements.
• Develop a working knowledge of the community, its government, demographics, and organizations. Apply that knowledge to all aspects of servicing sponsor groups and the expansion of the blood program.
• Maintain accurate records in the system to provide tracking and statistical data on sponsor group performance.
• Appropriately utilize tools, technology, and strategy provided by the organization to enhance customer service, efficiency, and productivity.

What You Need To Succeed

• Bachelor’s degree OR a combination of education and work experience.
• 1 year of related experience preferred or equivalent combination of education and related experience required.

Benefits For You

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term Service Awards and recognition