Donor Recruitment Associate (Sales)

About the role

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

Responsibilities

• Aid Account Managers in achieving blood drive goals through activities such as: On-site recruitment at blood drives, Giving presentations to sponsoring organizations, Managing online appointment schedules (including data entry), Working sign-up tables and assisting with recruitment meeting preparations.
• Maintain oversight and accurate record keeping in relationship management software and the Online Scheduling System (OLS) to ensure proper blood drive management and provide tracking and statistical data on sponsor group performance.
• Provide organizational and operational support to blood program leaders to help achieve collection and annual goals.
• Schedule and deliver educational programs for sponsor contacts, recruitment committees, line volunteers, and volunteer telerecruiters to meet collection objectives and comply with all regulations, procedures, and directives.
• Effectively utilize organizational tools, technology, and strategies to enhance customer service, efficiency, and productivity.
• Cover vacant territories as directed.

Requirements

• This position supports Oakland, Wayne, Macomb, Washentaw and St. Clair Counties.
• May be required to travel to sites throughout the Red Cross organization.

Qualifications

• Bachelor’s degree OR a combination of education and work experience.
• Minimum one-year related experience.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required.
• Excellent oral and written communications skills, including training and presentation skills is required.
• A current valid driver's license and good driving record is required.
• Ability to work on a team.

Skills

• Event Planning/Management

Benefits

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• Paid Time Off: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Pay

$57,080.54

Schedule

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.