Donor Recruitment Associate (Sales)

Job Description

Joining The American Red Cross is an experience unlike any other. It’s about becoming a vital part of the world’s largest humanitarian network, working alongside a diverse team of exceptional individuals who are committed to making a difference.

Key Responsibilities

• Aid Account Managers in achieving blood drive goals through activities such as on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing online appointment schedules, and working sign-up tables.
• Manage online appointment schedules (including data entry).
• Maintain oversight and accurate record keeping in relationship management software and the Online Scheduling System (OLS) to ensure proper blood drive management and provide tracking and statistical data on sponsor group performance.
• Provide organizational and operational support to blood program leaders to help achieve collection and annual goals.
• Schedule and deliver educational programs for sponsor contacts, recruitment committees, line volunteers, and volunteer telerecruiters to meet collection objectives and comply with all regulations, procedures, and directives.
• Effectively utilize organizational tools, technology, and strategies to enhance customer service, efficiency, and productivity.
• Cover vacant territories as directed.
• Provide own transportation for business purposes.

What You Need To Know

This role is essential in supporting blood drive operations and ensuring successful collection goals. The position involves managing blood drive activities, securing donor appointments, and providing on-site assistance during drives.

What You Need To Succeed

• Bachelor’s degree OR a combination of education and work experience.
• Minimum one-year related experience.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required.
• Excellent oral and written communications skills, including training and presentation skills is required.
• A current valid driver's license and good driving record is required.
• Ability to work on a team.
• May be required to travel to sites throughout the Red Cross organization.

Benefits For You

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• Paid Time Off: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Pay Range

The salary range for this position is: $56,500 - $62,000. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.