Donor Recruitment Associate

About the role

If you are energetic, self-motivated, enjoy working with volunteers, and like the fast pace of sales, the American Red Cross has an opportunity for you on our Donor Recruitment team. As a Donor Recruitment Associate: Business to Business Sales, you will work with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. Join our non-profit organization, where your heart and mind go to work, making a positive impact on our community.

Responsibilities

• Assist account managers in ensuring blood drives achieve goals through drive management activities such as on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing online appointment schedules including data entry of appointments, working sign-up tables, or assisting in recruitment meeting preparations.
• Provide oversight and record keeping in both Hemasphere and the online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on sponsor group performance.
• Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
• Schedule and implement education programs for sponsor contacts, recruitment committees, line volunteers, and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures, and directives.
• Appropriately utilize tools, technology, and strategy provided by the organization to enhance customer service, efficiency, and productivity.

Requirements

• Bachelor’s degree OR a combination of education and work experience.
• 1 year of related experience preferred, or equivalent combination of education and related experience required.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required.
• Excellent oral and written communication skills, including training and presentation skills, are required.
• A current valid driver's license and good driving record is required.
• May be required to travel to sites throughout the Red Cross organization.

Preferred Qualifications

• Sales experience.

Benefits

• Medical, Dental, and Vision plans.
• Health Spending Accounts & Flexible Spending Accounts.
• Paid Time Off: Starting at 15 days a year; based on type of job and tenure.
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
• 401K with up to 6% match.
• Paid Family Leave.
• Employee Assistance Program.
• Disability and Insurance: Short-term and Long-term.
• Service Awards and recognition.