Donor Recruitment Account Manager

Joining The American Red Cross is like nothing else—it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network, working alongside welcoming, diverse individuals united by a shared mission. Here, your career grows within a movement that measures success by lives improved, communities strengthened, and individuals empowered. You’ll receive mentorship, competitive compensation, and benefits while contributing to a mission bigger than any one of us. The Red Cross respects your whole self, valuing who you are outside of work as much as what you do on the job.

About the Role

Support the attraction, retention, and scheduling of potential blood drive sponsors and educate stakeholders to maximize blood drive success and achieve monthly, quarterly, and annual blood collection goals. Provide support, development, and leadership guidance to volunteers. This role covers approximately 15 counties from Ellis to Guadalupe, including parts of Travis, Navarro, Ellis, Hood, Johnson, Hill, Somervell, Erath, Hamilton, Coryell, Lampasas, Bosque, Llano, Comal, Wilson, Burnet, and Williamson.

Responsibilities

• Support the implementation of creative strategies to attract, manage, and retain potential blood drive sponsors and feeder groups for existing blood drives.
• Ensure consistent execution of the 12-week drive management cycle, collaborating with key stakeholders to secure sufficient drive sign-ups.
• Facilitate a quality hand-off of blood drives between internal stakeholders at the 12-week mark.
• Support territory plans in collaboration with strategic business planning to achieve collection goals, increase monthly bookings, improve operational efficiency, and identify new blood drive sponsors.
• Provide routine organizational and operational support to the blood drive coordinator to meet collection and annual goals while delivering high-level customer service to encourage sponsor growth.
• Schedule education programs for blood drive sponsor contacts, recruitment committees, and volunteers to meet collection objectives and comply with directives, regulations, and local procedures.
• Maintain accurate records to track and report statistical data on blood drive sponsor group performance.
• Utilize organizational tools, technology, and strategies to enhance customer service, efficiency, and productivity.
• Provide own transportation for business purposes.

Requirements

• Bachelor’s degree in marketing, sales, communications, or a related field required.
• 1 year of related experience preferred or an equivalent combination of education and experience.
• Knowledge of group dynamics, direct sales, customer relationship management, negotiation skills, and program implementation preferred.
• Strong organizational skills and the ability to handle multiple priorities effectively.
• Event planning experience desired.
• Excellent oral and written communication skills, including training and presentation abilities.
• Current, valid driver’s license and a good driving record required.
• Ability to work on a team.
• Some travel may be required.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on job type and tenure.
• 11 paid holidays (six core holidays and five floating holidays).
• 401K with up to 6% employer match.
• Paid Family Leave.
• Employee Assistance Program.
• Short-term and long-term disability and insurance.
• Service awards and recognition.

Pay

The salary range for this position is $68,000 - $72,000, plus incentive. Salaries are aligned with the specific geographic location where the work is performed and may also consider skills, experience, and market comparisons.