Donor Center Technician 1

Job Summary

This role is responsible for determining donor eligibility, plasma collection, and product processing while maintaining compliance. This Is What You’ll Do

Ensure Compliance

• Comply with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP)
• Maintain production standards and facility compliance

Customer Service and Donor Experience

• Maintain high levels of customer service, donor confidentiality, and positive donor experience
• Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration
• Respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion

Plasma Collection and Processing

• Set up, prepare, and operate automated plasmapheresis equipment
• Perform plasma collection and processing, including sterile products and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations
• Maintain cleanliness of the donor center and work areas
• Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions

Record Keeping and Oversight

• Maintain complete and accurate recordkeeping in compliance with company SOPs
• Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events

Physical Requirements

• Utilize all required and appropriate PPE (Personal Protective Equipment)
• Sit or stand for extended periods
• Tug, lift, and pull up to thirty-five (35) pounds
• Bend, stoop, or kneel
• Occupational exposure to blood-borne pathogens
• View video display terminal less than 18” away from face for extended periods of time
• Work day and evening hours, weekends, holidays, and extended shifts on a frequent basis and be punctual
• Use assistive devices if needed for mobility or communication
• Travel up to 20% via airplane and vehicle (if applicable)