Donor Care Team Leader

Job Description

Vitalant is seeking a Lead Phlebotomist dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together. Your impact as a Lead Mobile Phlebotomist is vital. You will assist Vitalant's donor care team as a lead in creating comfortable, convenient, and consistent blood donation experiences for our donor volunteers, most days you'll conduct a blood drive around town in one of our buses; other days you'll interact with donors at one of our local donation centers. Every day you will help save lives and have a vital impact on your community.

What to Expect

• Schedule: Monday Friday
• Start date: 8/10/2026
• Base pay: $23.78 - $24.62 / Hour

Our Comprehensive Total Rewards

• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

Responsibilities

• Function as an operational lead, supporting staff with interviewing and phlebotomy processes, and providing coaching when needed.
• Serve as the primary point of contact for blood drive coordinators on-site.
• Cover the set up and breakdown of equipment for mobile blood drives.
• Ensure the comfort and information of blood donors during phlebotomy process.
• Aid the Manager or Supervisor in providing direction and/or supervision of Donor Care Technicians, providing input for employee performance evaluations.
• Drive company vehicles including vans, buses to drive sites.

Qualifications

• High School Diploma or GED
• Active driver's license with a clean driving record
• Ability to complete and pass CDL license program
• Successful completion of supervisory training program within six months
• Two years phlebotomy experience preferred

Benefits

• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance

Pay

• Base pay: $23.78 - $24.62 / Hour

Schedule

• Monday Friday

Contact Information

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead – together.

Contact: careers@vitalant.org