Jobs · Business Development · Texas

Donor Acquisition Specialist Saddlebrook

Goodwill Houston · Greater Houston · 1 mo ago
Business DevelopmentFull-time
We need to output HTML fragment with sections as per rules. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. Job Title: Donor Acquisition Specialist (not to be repeated as heading). Department: Donated Goods Program (DGP). Reports To: ADC Area Manager. FLSA Status: Non-Exempt. Mission Support Goodwill Houston (GWH) is leading change... (some boilerplate). Position Summary: Exhibits excellent donor service though performing GRATIS procedures... etc. We need to extract sections. We have: - About the role: Could be the Position Summary and maybe mission statement. We'll include a paragraph summarizing role. - Responsibilities: Essential Duties And Responsibilities list. Also Additional Duties. - Requirements: Minimum Qualifications? Could be Requirements. - Qualifications: maybe Minimum Qualifications? But we need differentiate Requirements vs Qualifications? Usually Requirements are mandatory, Qualifications are preferred. We'll treat Minimum Qualifications as Requirements? Actually they say Minimum Qualifications: previous customer service experience preferred, ability to communicate..., retail sales experience preferred, high school diploma or equivalent preferred, ability to work flexible schedule, must have reliable transportation. Those are qualifications. - Skills: maybe list of skills like communication, multi-tasking, etc. Could be from Additional Duties: ability to multi-task, make quick decisions, adapt to change, work in team-oriented fast-paced environment, professionalism, friendly cooperative attitude, punctual, dependable attendance, appropriate appearance, safety, housekeeping, etc. Also KPI list maybe not skills. - Benefits: Not mentioned. So we should NOT include Benefits section. - Pay: Not mentioned. So omit. - Schedule: Not mentioned explicitly (flexible schedule mentioned but not schedule details). We could include Schedule if there is specific content: "Ability to work a flexible schedule." That's somewhat schedule info but not specific schedule. The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It states "Ability to work a flexible schedule." That's a statement about schedule flexibility. Could we include a Schedule section with that? It's somewhat specific but not a schedule like "Monday-Friday 9-5". The rule says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state flexible schedule, so we could include a Schedule section with that statement. However we need to avoid filler like "varies", "TBD". "Ability to work a flexible schedule." is substantive enough? Might be considered thin but it's actual content. We'll include Schedule section with a

containing that sentence. - Also we have Physical Requirements/Work Environment. That could be a section maybe "Physical Requirements" but not in allowed headings list. Allowed headings are only those listed. We cannot create other headings. So we need to fit that content into existing allowed sections. Perhaps we can put physical requirements under Responsibilities? Not ideal. Could put under Requirements? Or maybe we can create a section "Requirements" and include physical requirements there. But the heading list includes Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can use Requirements for mandatory requirements, Qualifications for preferred qualifications, Skills for abilities, etc. Physical requirements could go under Requirements (as they are requirements). We'll include them there. - KPI list maybe could be under Responsibilities? Or maybe under Requirements? Not sure. Could be under Responsibilities as performance expectations. We'll include KPI bullets under Responsibilities as part of duties. - Also we have "Mission Support Goodwill Houston (GWH) is leading change..." That's boilerplate about organization; could be placed under About the role. We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's none evident. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can reformat. We need to output only HTML fragment, no /, no markdown fences. We'll produce sections:

About the role

Mission Support Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work.

Position Summary: Exhibits excellent donor service though performing GRATIS procedures (see below) when accepting donations according to GWH guidelines at an Attended Donation Center (ADC) location. Sort and process donations. Responsible for performing assigned duties adhering to and all policies and procedures, to ensure the efficient and cost-effective operation and stewardship of GWH to maximize profitability to enhance our Mission.

But we need to avoid repeating "Position Summary:" maybe just incorporate. Better: Provide a paragraph that includes the mission statement and position summary. Now Responsibilities: We'll list essential duties and additional duties as
  • . Also include KPI list maybe as part of responsibilities. Let's extract essential duties list: - Greet each donor to accept donations with a cheerful and pleasant disposition. - Perform GRATIS when accepting donations: - GREET – Greet the donor at their vehicle with a smile. - RECEIPT – Have a printed Receipt in hand to give to the donor. - ASSIST – Assist the donor with unloading their donations and handling them with care. - THANK – Thank the donor for their donation. - INVITE – Invite the donor to return to donate again! - SORT – Sort all donations into hardlines or softlines with urgency. - Provide excellent customer service, show appreciation to donors, and invite them to return. - Collect donations using donation carts and sort them out into categories. - Maintain accurate records of donations and issue completed donation receipts to all donors. - Ability to communicate clearly and directly with their immediate manager as well as the Transportation Department and other key leadership personnel. - Assist with keeping production supplies available. - Assist with loading and unloading donations and equipment as needed. - Assist with the security and safety of GWH team members and property. - Perform necessary janitorial work. - Must report all work incidents and injuries immediately. - Performs other duties as assigned by management. Additional Duties: - Demonstrate professionalism and present a friendly, cooperative attitude. - Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment. - Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles. - Must be punctual, have dependable attendance, and maintain an appropriate appearance. - Must safely conduct work; maintain good housekeeping standards; have all aisles and pathways to fire exits clear and free from clutter; and keep work areas neat and clean. - May be asked to attend training sessions and participate in activities outside GWH. - Adheres to local, state, and federal laws and regulations. KPIs: - Donor # vs. Last Year - Equipment Management - Production Management - Transportation Dwell Time - Work Integrity: Follows established procedures and processes donations timely with a sense of urgency. - Quality of Work: Attitude, sense of urgency, productivity, individual safety performance, etc. - Safety Culture - Attendance: Work schedule as assigned, notify leadership as needed, and no reoccurring issues. - Image: Keeps work area/location clean, safe, and organized with no donor creep. We'll include KPI as part of responsibilities maybe as a sub-list. Now Requirements: maybe include FLSA Status, Reports To, Department? Those are metadata. Could be placed in a short

    under About the role or separate? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. So we can include a short paragraph with Department, Reports To, FLSA Status. We'll put that under About the role maybe after mission statement. Now Qualifications: Minimum Qualifications list: - Previous customer service experience is preferred. - Ability to communicate and interact well with a variety of personality types. - Possesses excellent customer service skills. - Retail sales experience is preferred. - High school diploma or equivalent preferred. - Ability to work a flexible schedule. - Must have reliable transportation. We'll put these under Qualifications. Skills: maybe from Additional Duties: ability to multi-task, make quick decisions, adapt to change, work in a team-oriented, fast-paced environment, professionalism, friendly cooperative attitude, punctual, dependable attendance, appropriate appearance, safety conduct, housekeeping, training participation, adherence to laws. Also communication skills already listed. We'll create a Skills section with those. Physical requirements: we need to include somewhere. Could be under Requirements (as they are requirements). Let's add a subsection under Requirements maybe as a

    • but we already have Requirements list for metadata; we could combine? Better to have Requirements section include both metadata and physical requirements? Might be messy. Perhaps we can put physical requirements under Requirements as a list. But we already have a Qualifications section for preferred qualifications. Requirements could be mandatory requirements: maybe none explicitly besides ability to lift etc. However the posting didn't state mandatory qualifications besides maybe high school diploma preferred (not required). So we could treat Requirements as the physical requirements and maybe the FLSA status etc. But we already used About the role for metadata. Let's restructure: - About the role: mission + position summary + brief metadata (Department, Reports To, FLSA Status) as a short p. - Responsibilities: all duties (essential, additional, KPI). - Qualifications: Minimum Qualifications list (preferred). Could also include education etc. - Skills: abilities like multi-tasking, decision making, adaptability, teamwork, professionalism, punctuality, attendance, appearance, safety, housekeeping, training, compliance. - Schedule: Ability to work a flexible schedule. (We could also mention that it's flexible.) - Physical requirements: we don't have a heading for that; maybe we can put under Requirements? But we already used Qualifications for qualifications. Could rename Requirements to include physical requirements and maybe also mention "Ability to lift up to 40 lbs., occasionally up to 100 lbs.; ability to stand, twist, bend, squat, reach, kneel, push, pull; stand for extended periods; indoor work environment with occasional outside temperatures; moderate noise level." We'll need a heading. The allowed headings include Requirements. So we can use Requirements for physical requirements and maybe also include any mandatory requirements (none). We'll put physical requirements there. Thus we need to decide: Qualifications for preferred qualifications; Requirements for physical requirements (and maybe any mandatory). We'll not duplicate. Now we need to ensure we don't create sections with filler. All sections will have substantive content. Let's craft HTML. We'll start with

      About the role

      Mission Support Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work.

      Position Summary: Exhibits excellent donor service though performing GRATIS procedures when accepting donations according to GWH guidelines at an Attended Donation Center (ADC) location. Sort and process donations. Responsible for performing assigned duties adhering to all policies and procedures to ensure efficient, cost‑effective operation and stewardship of GWH to maximize profitability and enhance our Mission.

      Department: Donated Goods Program (DGP) • Reports To: ADC Area Manager • FLSA Status: Non

Similar jobs

Account Receivable Specialist

Boothe's Heating, Air, Plumbing, Drains & ElectricalHollywood, MD· 2 wk ago
Accounting$22–$23/hrapply on icims.com