Donation Center Attendant

Pay

$13.50 to $15.50 per hour

Job Summary

Second Cycle, in partnership with our non‑profit partners, is dedicated to collecting clothing and household donations. We are seeking a dedicated Donation Attendant to join our team. This role involves collecting donations, recording information, maintaining a clean and professional site, organizing donations, and assisting drivers during pickup. The ideal candidate should possess physical strength, stamina, the ability to work effectively in various weather conditions, and a commitment to providing friendly and courteous service to donors and the public.

Responsibilities

• Collect donations from donors in a courteous and professional manner.
• Record information related to donations on company‑issued equipment.
• Maintain a clean and professional appearance while representing Second Cycle.
• Organize donations within the designated trailer.
• Assist drivers during the loading process when pickups are scheduled.
• Always provide friendly and welcoming service to donors and the public.
• Perform any other duties assigned by your manager.

Physical Requirements

• Ability to lift up to 70 pounds and carry it for short distances.
• Physical stamina to stand, walk, climb, and bend for extended periods.
• Strong back and abdominal muscles to maintain proper posture while operating equipment and lifting heavy objects.
• Ability to work in all weather conditions, including extreme heat, cold, and precipitation.
• Good hearing to detect warning signals and communicate effectively with coworkers and supervisors.

Language Requirements

• Basic comprehension of written and verbal instructions in English.
• Basic communication skills, including speaking, writing, reading, and comprehending English.

Employee Conduct

• Dependability: regular and punctual attendance; reliable and predictable performance.
• Integrity: ethical and honest behavior; responsibility for actions.
• Customer Focus: empathy, active listening, responsiveness to ensure satisfaction.
• Humility: recognize limitations, open to learning, treat everyone with respect and dignity.
• Adaptability: embrace change, modify behavior to achieve objectives, effective amid uncertainty.
• Attention to Detail: observe details, promptly correct mistakes, deliver high‑quality work.
• Inclusion: value diversity, foster a sense of belonging.
• Team Player: prioritize collective success over personal achievements.
• Informal Communication: convey information clearly in casual situations; interpret verbal and nonverbal cues.
• Resilience: recover from mistakes, adjust to change, sustain effort despite difficulties.
• Professionalism: conduct consistent with organizational values, policies, and standards; commitment to integrity, ethical conduct, and respect for diversity.