Donation Attendant Waldorf FT

Essential Competencies

• Action Oriented
• Customer Focus
• Composure
• Time Management

  Essential Duties and Responsibilities

  • Provides excellent customer service to all internal and external guests.
  • Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.
  • Accurately record donations.
  • Ability to independently lift up to a maximum of 50 pounds.
  • Ability to safely operate manual and or power equipment (depending on location).
  • Responsible for keeping donation area clean and free of debris.
  • Completes donor receipts and offers the donor a copy.
  • Sorts donated items into designated categories.
  • Follows prescribed safety and security practices including reporting safety, security hazards and injuries to the General Manager, Store Manager, or Assistant Manager.
  • Maintains a clean, neat uniform and appearance.
  • Assists truck and driver helper load/unload donations into company vehicles.
  • Performs general housekeeping duties as needed.
  • Performs other duties as directed.

  Required Qualifications

  • Previous customer service experience.
  • Ability to provide exceptional customer service to internal and external customers.
  • Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management.
  • Ability to effectively communicate verbally with associates and customers.
  • Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours - per 8 hour shift)
  • Ability to lift up to 50 pounds frequently.

  Preferred Qualifications

  • A minimum of six months of previous work experience.
  • High school diploma or equivalent.
  • Ability to work in a team environment.
  • Previous experience working in a warehouse environment.
  • Previous pallet packing and forklift experience.
  • Basic computer skills.
  • Multilingual with proficiency in English.