Donation Advocate - Day Shift - Tulsa

Location: Statewide travel across Oklahoma

About the role

LifeShare Network exists to save lives and inspire hope – and is the vital link between organ donors and transplant recipients. Through innovation, collaboration, and operational excellence, we help maximize every donation opportunity and provide hope to thousands of patients awaiting transplantation. At LifeShare Network, you’ll become part of a mission‑driven team devoted to honoring every gift, supporting every family, and advancing the field of organ donation and transplantation.

Are you drawn to helping others find hope and healing during some of life’s most challenging moments? As a Donation Advocate, you’ll play an essential role in guiding families through grief and family support through the organ donation process. Your expertise in grief counseling and support will be pivotal in helping families honor their loved ones’ legacy. This role is an opportunity to be there for others, providing compassionate care and making a meaningful difference in countless lives.

Responsibilities

• Provide Compassionate Support: Serve as a vital resource for families, offering comfort and guidance as they navigate the decision‑making process for organ, tissue, and eye donation.
• Conduct Assessments: Carefully perform donor risk assessments and interviews, ensuring that the needs of both the family and donation process are respected and met with dignity.
• Engage in Crisis Intervention: Respond to emotionally charged situations with poise and empathy, providing crisis intervention and support to families coping with sudden loss and grief.
• Collaborate and Educate: Partner with our dedicated team to create and implement supportive and educational programs that elevate LifeShare’s mission and offer families a high standard of care.
• Be a Steady Advocate: Maintain open, compassionate communication with hospital staff, families, and internal teams, guiding everyone involved through the process with clarity and empathy.
• Engage in Continuous Support Initiatives: Participate in team meetings, case reviews, and follow‑up activities, contributing to an exceptional experience for donor families.

Qualifications

• Experience in Grief Support or Hospice Care: A minimum of 2 years in grief counseling, hospice care, or a related field, such as social work or nursing, where providing family support is central.
• Compassionate Communication Skills: Strong verbal and written communication abilities, with the empathy and resilience needed to connect meaningfully with families facing loss.
• Crisis Intervention Skills: Demonstrated crisis management and emotional support skills, with the ability to differentiate grief from other life challenges, particularly in high‑stress situations.
• Dedication and Flexibility: Willingness to work nights, weekends, and holidays as part of an on‑call rotation, ensuring that families have support whenever they need it.
• Technical Proficiency: Proficient in Microsoft Office, with experience in hospital EMR systems considered a plus.

Benefits

• Highly competitive hourly base pay
• Night shift differential + bonus opportunities
• 27 days of PTO in your first year
• Paid holidays
• 401(k) with 10% employer contribution
• Medical, dental, and vision coverage
• HSA and FSA options
• Career ladder and advancement opportunities within LifeShare Network

Schedule

12‑hour day shifts (8 AM – 8 PM), including rotating weekends/holidays.