Domestic Violence Advocate

About the role

The Mohave County Attorney’s Office is seeking to hire for a Grant Funded Domestic Violence Advocate/Office Assistant. This position is currently located at 301 Pine St., but will relocate later in 2026 to the New Legal Services Center.

Responsibilities

• Met and greet the public
• Receive phone calls and respond to questions concerning department procedures
• Review work of other staff for conformance to regulations
• Understand and interpret procedures and practices related to various departmental and assigned programs
• Affix signatures to documents
• Assist an office superior by performing routine administrative details including but not limited to sorting and routing department mail, making copies, scanning documents, filing, alphabetizing documents and date stamping incoming documents, maintaining waiting lists for services, maintaining program specific databases and spreadsheets
• Contact vendors to obtain prices and purchase various supplies and materials
• Maintain and establish associated files to include entering information and documents into filing and data systems ensuring completeness and accuracy
• Type forms, letters, reports, and file cards from draft, or rough copy
• Prepare follow-up correspondence or calls to obtain additional information or to respond to inquiries
• Prepare standardized reports and statements
• Process payments in the database
• Record attendance and document notes at required meetings
• Collect, compile, and submit data for use in statistical reports, internal operating studies, or policy formulation
• Meet established deadlines and inform concerned parties of deadlines and appointments
• Maintain an inventory of materials on-hand and notify the supervisor when supplies are needed. May order supplies as required
• Maintain a high level of confidentiality of information
• Present and always conduct themselves in a professional manner
• Always communicate in a courteous and helpful manner as well as clear and concise manner
• Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate
• Receive documents via email, mail, or delivery and may scan, copy, file and route as required
• Collect fees and fines
• Maintain archived records and keep storage area organized
• Process legal documents to include, but not limited to, claims, writs, executions, attachments, warrants, summons, Deeds of Trust, etc.
• Deliver and File/records legal documents with Court or other entities
• Prepare letters or calls to obtain additional information or advise clients of changes in court appearances or meetings
• Enter or update information in eProsecutor legal database/case management system
• Recruit and develop training curriculum for volunteers that perform crisis intervention
• Assist victims with Victim Compensation applications
• Completion of applications for Orders of Protection and Injunctions Against Harassment
• Navigation of the criminal justice system, referrals to community service agencies, and assistance in exercising statutory rights
• Write and review progress of cases after attending court on behalf of the victim
• Provide victims court accompaniment to hearings/trials
• Explain the victims' rights under the Arizona Constitutional Victims' Bill of Rights

Requirements

• High School diploma/GED (General Education Degree)
• Two (2) years minimum of progressive office support and clerical training, cash handling and/or bookkeeping
• Or an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications

Skills

• Modern office practices and records management/maintenance procedures
• English grammar and spelling
• Basic mathematics required to calculate and perform general accounting procedures
• Filing and information systems, including EXCEL spreadsheets and Microsoft Word
• Effectively operating personal computers, calculators and peripheral hardware and software products to provide guidance on the maintenance and implementation of developmental procedures of department to which assigned
• Communicate clearly and concisely, both orally and in writing with all people
• Use databases and other forms of electronic data storage
• Maintain accurate and up-to-date records and documentation
• Establish and maintain cooperative working relationships with those contacted in the course of work
• Obtain data from the computer during on-line operations, including interpreting technical and departmental information encountered in the performance of responsibilities
• Maintain a high standard of confidentiality
• Understand brief, written, or oral directions and grasp ideas quickly in order to carry out instructions, solve problems with initiative and exercise good judgment
• Organize workload to ensure determinations are made on a time basis
• Act in a professional manner and professional in communication with others

Qualifications

• Knowledge of the Criminal Justice System
• Experience working with Crime Victims
• Detail Oriented
• Why you believe your education, training, and experience makes you the best qualified individual for this position
• Experience working with people in crisis
• Experience working with confidential and sensitive information
• Additional knowledge, skills, education, or experience and/or training that you feel would especially qualify you for this position