Domestic Assistant

About the role

Hotel Services are offering exciting opportunities to work within a vibrant, inclusive and busy department. As a Domestic Assistant you will provide a high-quality cleaning service working either individually or as part of a team to ensure a clean and safe environment is maintained for patients, staff and visitors.

If you are highly motivated and want to make a difference to our patients' experience, we would like to hear from you.

Responsibilities

• Provide a high standard of cleaning within clinical and non-clinical areas, reducing the risk of infections by following agreed work schedules, methods and procedures in accordance with the National Standards of Cleanliness.
• Operate cleaning equipment and machinery in accordance with manufacturer's instructions.
• Dispose of waste in accordance with the Trust Waste Policy.
• Accurately complete all required documentation to support specific service processes, e.g., Terminal cleans.
• Perform cleaning and other associated tasks in any ward, department, operating theatre, laboratory, corridor, catering area, office or residential accommodation as required, including working as a team member.
• Ensure the highest possible standard of cleanliness is achieved, complying with the National Standards of Cleanliness and the local Infection Control Policy to minimise the risk of cross infection.
• Undertake deep clean/isolation cleans following national and local guidelines.

Requirements

Knowledge

• Essential:
  • Literate – basic education
• Desirable:
  • Understanding of infection control in relation to cleanliness
  • Understanding of Health and Safety
  • Knowledge of COSHH

Skills

• Essential:
  • Good communication skills, must be able to communicate with other members of Trust staff
  • Good writing skills
• Desirable:
  • Previous use of cleaning machines and chemicals

Experience

• Desirable:
  • Previous Domestic experience

Qualifications

• Desirable:
  • NVQ / City and Guilds Qualifications

Schedule

• Monday - Friday 07:00-10:00 (Freeman Hospital based, Cramlington - Manor Walks - outpatients clinic)
• Monday - Friday 17:00-20:00

Interview Date: Tuesday 08 September 2026

Benefits

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please see attached information on staff benefits offered at our Trust.

About the employer

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country, with around 16,000 staff and an annual budget of £1.7 billion. We deliver care from multiple sites, including:

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Cramlington Manor Walks
• Urgent treatment centres
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

We support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic disorders. Our flagship services deliver cutting-edge care supported by state-of-the-art diagnostic services in radiology and pathology, serving as a catalyst for innovation in the NHS.

We are committed to promoting equality and diversity, recognising the benefits of an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce that reflects the communities we serve.

Newcastle Hospitals are proud to be exemplar organisations in sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030 for our direct carbon footprint, and Net Zero by 2040 for our footprint plus.