Dome Operator

Responsibilities

• Operate Cosm display systems during high-profile events, private events, and demos.
• Must be present and contributing during key weekend events, which often include late nights.
• Cook with Venue IT, Venue personnel, Technical Directors, and additional support staff to always provide a Cosmworthy experience.
• Ensure venue presentation systems are in a constant state of readiness.
• Maintain comprehensive systems knowledge to support special events, visiting artists, and guests.
• Provide routine feedback to the Cosm product development staff to advance tool functionality.
• Become an expert in an array of audio, visual, and lighting systems that all come together to deliver the Cosm Experience.
• Monitor scheduled events/demonstrations and proactively coordinate with AV Operators.
• Log and track issues across all systems with attention to detail focused on firmware and hardware functionality.
• Perform preventive maintenance including running system backups and upkeep.
• Develop custom programming of lighting, audio, and video systems to support event content.
• Anticipate challenges, stay proactive and pivot quickly under pressure to ensure smooth operations, no matter what challenges arise.
• Focus on the guest experience at all times.

Requirements

• Bachelor’s degree in IT, Computer Science, Broadcasting, Audio Production, Film, Television and Digital Media or similar relevant fields preferred.
• At least 3 years of experience operating a live entertainment environment.
• Experience in Audio, Lighting, Broadcast, IT, and/or streaming IP video workflows.
• Familiarity with audio/visual signal flows and diagrams, and AV automation systems preferred.
• Familiarity with Windows, OBS, Blackmagic, QSYS, DMX lighting, IPTVs, Unreal, Osprey encoders.
• Excellent communication, problem-solving, and troubleshooting skills.
• Passion for hospitality, entertainment, and cool technology required.
• Any additional relevant diploma or certification, or industry experience with large venue AV technology is a plus.
• Must be enthusiastic, self-motivated, and organized.
• Strong leadership skills, an ability to remain calm under pressure.
• Must be able to work during live events, with high noise levels, and busy environments.
• Must be able to work during late nights and weekends.

Qualifications

• All applicants must be at least 18 years of age at the time of employment.

Skills

• Audio, Visual, and Lighting Systems Expertise
• AV Automation Systems Knowledge
• Windows, OBS, Blackmagic, QSYS, DMX Lighting, IPTVs, Unreal, Osprey Encoders Proficiency
• Communication, Problem-Solving, and Troubleshooting Skills
• Leadership and Stress Management

Benefits

• Equal Opportunity Employer