DOL TAP Employment Navigator - Camp Humphreys, Korea

About the role

Join our team to assist and prepare approximately 200,000 servicemembers who separate annually from the United States Military as they begin a new chapter as civilians. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning servicemembers through its highly successful Transition Assistance Program (TAP), offered worldwide. This includes conducting job assistance workshops, providing employment counseling, and connecting servicemembers to approved government and non-government partners. As an Employment Navigator, you will help ensure servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce.

This is an in-office, client-facing position with set office hours.

Responsibilities

• Listen to servicemembers and their spouses, analyze their expressed needs, suggest solutions, and assist with the refinement of career action plans.
• Provide job search guidance, career advice, and ensure servicemembers or spouses understand and can access available employment-related resources.
• Offer labor market information, identify companies and industries in specific areas, capture skills and experience required, and advise on job application strategies.
• Assist clients in identifying necessary credentials and developing a path to fill qualification gaps through credentialing.
• Assist individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm handovers.
• Provide partnership overview services and connect transitioning servicemembers and/or spouses to DOL-approved government and non-government partners, as well as American Job Centers/State Workforce Agencies.
• Provide resume and cover letter advice.
• Offer general information on apprenticeships, describe Registered Apprenticeship Programs and their benefits, and guide clients through tools for researching apprenticeship opportunities.
• Promote services using approved messages and materials to enhance program awareness and conduct ongoing marketing and outreach to potential clients through presentations, informational tabling, networking activities, and relationship development.

Requirements

• A High School Diploma and 4 years of experience in Workforce Solutions, Workforce Development, Career Counseling, Human Resources (HR), or related fields such as employment counseling, vocational counseling, guidance, placement counseling, rehabilitation counseling, or educational counseling.
• An Associate’s degree may substitute for experience.
• Knowledge of the civilian workplace, translating military skills/language, assessing the job market, and researching/interpreting job requirements.
• Proficiency in Microsoft Suite applications and virtual meeting platforms.
• Ability to work effectively with the military community.
• Strong coordination skills and excellent written and verbal communication abilities.
• Experience speaking in front of groups and engaging audiences.
• Ability to travel up to 10%.

Preferred Qualifications

• A Bachelor’s degree.
• Military veterans and spouses are encouraged to apply.

Benefits

Eligible employees gain access to a comprehensive benefits package that promotes well-being and work-life balance, including:

• Medical, dental, and vision insurance.
• Robust vacation and sick leave benefits, with flexible work arrangements where permitted by role or contract.
• 401(k) plan with employer matching funds.
• Tuition reimbursement program.
• Life insurance and disability coverage.
• Optional coverages, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection.
• Birth, adoption, and parental leave benefits.
• Employee Assistance Plan.

Pay

Salary range for this position is provided at the top of the posting and varies based on factors such as scope of the role, relevant experience, job-related knowledge, education, training, key skills, and geographic market considerations. Eligible positions may also include annual bonuses or long-term incentive opportunities.