Dog Trainer

About the role

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

Position Overview

As a Petco Certified Dog Trainer, you will play a vital role in furthering Petco’s mission as a Pet Health and Wellness company by enhancing the bond between pet parents and their dog companions. Your expertise in modern dog training techniques and positive reinforcement methods will help pet parents develop well-behaved, happy, and healthy dogs.

Position Responsibilities

• Provide World Class Dog Training Services
  • Attend and successfully pass Petco’s 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor.
    • Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap.
      • Sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience.
        • Maintain accurate records of training sessions, progress, and pet parents' feedback.
• Work Cross Functionally with the Grooming and Veterinary Teams
  • Engage with guests to provide 360-degree personalized solutions for the unique needs of pets and pet parents.
    • Provide recommendations on healthy nutrition, world-class services and essential supplies.
• Utilize Selling Behaviors
  • Identify and solve for their needs both today and in the future.
• Contribute to a Safe Environment
  • Maintain our safety protocols.
• Engage in Your Career
  • Participate in developmental programs to support your continued growth throughout your career.

Certification Requirements

• Stage 1: Complete the 'Dog Training Instructor Program (DTIP)' to become Petco Certified Dog Trainer consisting of the following:
  • Dog Training Apprentice: 6-weeks weeks of instructor led learning and development.

Basic Qualifications

• Passion for animal care, training, and welfare and a genuine interest for improving the lives of pets and their pet parents.
• Excellent communication and interpersonal skills to effectively interact with pet parents and provide clear instructions, demonstrations and applicable selling techniques.
• Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner.
• Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively.
• Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations.
• Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds) associated with dog training equipment and supplies.
• Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents.