Dog Kennel Attendant

Responsibilities

• Ensure the safety and well-being of all daycare and boarding dogs using proper handling techniques
• Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non-approved handling methods
• Deliver a hospitality-first experience by engaging warmly with every dog and making each visit feel welcoming and stress-free
• Keep play areas clean, including clean-up of bodily functions and proper use of cleaning chemicals
• Follow all feeding, medication, and allergy protocols for every animal in care
• Sanitize bedding, dishes, toys, and accessories; restock supplies as needed
• Assist with lobby customer relations, ensuring pet parents feel informed and at ease
• May assist with grooming tasks (bathing, brushing, drying) upon completing the required training sign-off
• Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience at Ruff Luxury
• Work respectfully with teammates and maintain a positive, professional attitude at all times

Qualifications

• Knowledge of basic dog behaviors and body language
• Familiarity with kennel operations and animal care
• Strong communication skills (written and verbal)
• Ability to handle animals safely and confidently, including large/giant breed dogs
• Strong attention to detail
• Strong ability to work independently and as part of a team
• Ability to remain calm and level-headed with a pleasant demeanor
• Physically able to lift up to 40 lbs., bend, and stand or walk for long periods
• Comfortable working indoors and outdoors with dogs of all sizes and temperaments
• Available for flexible scheduling, including holidays and weekends

Benefits

• Dental and vision benefits kick in shortly after your start date
• At 90 days, you're eligible for a 401(k) with up to 4% company match
• At 6 months, medical benefits become available to full-time teammates
• After one year, you can join our DigIn Shared Ownership Program
• Many locations offer teammates discounted DayPlay as a little extra perk