Document Specialist

Benefits

• Overall remuneration including: Profit sharing bonus program
• Group Insurance plan including dental, vision & telemedicine
• 401K plan with employer's contribution
• Three (3) weeks of paid vacation per year
• Twelve (12) paid wellness days per year

Responsibilities

• Lead the documentation system globally including integration of sites to the system, as well as ongoing use by existing users
• Maintain, distribute, and archive controlled documents including procedures, work instructions, forms, and records
• Track revisions and maintain document history logs in compliance with regulatory and ISO requirements
• Ensure documents meet company formatting, version control, and template standards before release or update
• Identify and resolve inconsistencies, duplicates, or outdated documents
• Aid in the migration of documents from legacy systems to the new electronic quality system platform
• Support the design, development, and improvement of quality system processes
• Provide user training, guidance, and support during system and process rollouts
• Collaborate with Quality and Division teams to ensure timely creation, review, and approval of documentation
• Support the learning management system as it relates to quality training and competency requirements
• Support internal and external audits by providing timely access to documentation
• Prepare reports and metrics related to document control performance and compliance
• Participate in Corrective Action, NCR, and continuous improvement initiatives
• Assist maintenance, calibration, and other teams that rely on controlled documents within the centralized quality system and its supporting software platform
• Contribute to change management activities to support adoption of new systems, processes, and documentations standards

Qualifications

• Strong proficiency in Microsoft Word, Excel, SharePoint, and Outlook
• Ability to create and manage controlled templates, trackers, and forms
• Relevant experience in document control, quality systems platforms
• Knowledge of ISO 9001
• Willingness to travel up to 20%, mainly for key projects and onboarding of new sites and users (higher during the first year of transition)
• Keen interest in supporting colleagues in different projects
• Hands-on experience in continuous improvement
• Strong attention to detail and compliance in documentation
• Ability to manage multiple priorities
• Knowledge of change management strategies
• Willingness to travel if necessary for important projects
• Experience with system migrations and process improvements (Asset)
• Familiarity with Power Automate, Power Apps, or other Microsoft 365 tools for workflow automation (Asset)
• Prior experience in manufacturing, engineering, or a regulated industry (Asset)