DOCUMENT REVIEW SPECIALIST (INTAKE)

Job Summary

Medix Infusion is seeking a Document Review Specialist to respond to a high volume of intake requests. Ideal candidates will have 2-3 years' experience in a Triage environment, strong organizational skills, and a passion for customer service.

Responsibilities

• Create and maintain accurate, timely, and compliant case records.
• Solve customer service issues and prioritize tasks appropriately.
• Respond to electronic referrals by creating new patient records and intake forms.
• Review hard copy paperwork for new and existing patients and route to relevant team members.
• Aid in answering and routing phone calls.
• Scan and upload documents while organizing them.
• Maintain confidentiality.

Qualifications

• PC proficiency in Word, Excel, and PowerPoint.
• Experience with triage responsibilities, including prioritizing and queuing fax requests.
• Prioritize and manage multiple tasks effectively.

Benefits

• Excellent culture and NPS score from employees.
• Health insurance (company pays approximately 70% of medical coverage).
• Dental and vision insurance (voluntary).
• Paid time off (tiered plan based on tenure).
• Paid holidays (7 days per year).
• $50,000 life insurance/$50,000 AD&D employer-paid (additional voluntary life/AD&D products available).
• Disability income protection plan (optional).
• 401(k) savings plan with company match.