Document Production Associate (1st Shift, Weekends)
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove statements like "RRD is an Equal Opportunity Employer..." etc. Also remove "At RRD, we value innovation..." etc. Also remove "All employment offers are contingent upon..." etc.
We need to preserve substantive info: company description (Williams Lea by RRD) maybe as About the role? Actually "About the role" could be description of role? The posting includes a paragraph about company and then "Job Description". We can treat "About the role" as the company overview and role summary? Might be okay.
We need Responsibilities: bullet list from job description after "Job Description". The bullet points start with "*Utilize appropriate logs..." etc. Also earlier sentence: "The Document Production Associate position is responsible for providing word processing and/or document production services for our clients." That's a prose description; could be part of Responsibilities.
We need Requirements: maybe qualifications? The posting has "Qualifications" heading with bullet list. Also "Additional Information" includes salary range and benefits. So we can have Pay section with salary range. Benefits section with benefits listed. Schedule: The posting mentions "*This role will be on-site for training, then moves to a remote model. Thurs-Mon, 9am-6pm ET". That's schedule info. So we can include Schedule section.
We need Skills: maybe from qualifications list includes skills like MS Office, keyboarding, attention to detail, etc. Could separate Skills section.
We must not create sections with filler like "commensurate with experience". We have actual content.
We need to output only HTML fragment, no /. Use for each section heading. Use - for lists. Use
for prose.
We must not repeat job title as heading. So no heading like "Document Production Associate". We'll just have sections.
Let's extract content.
Company overview paragraph: "Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly."
That can go under About the role (or maybe About the company). We'll put under About the role.
Responsibilities: start with "The Document Production Associate position is responsible for providing word processing and/or document production services for our clients." Then bullet list:
* Utilize appropriate logs and/or tracking software for all document production work
* Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
* Perform work in document production, proofreading, intake and workflow coordination functions, as needed
* Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
* Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
* Communicate with team members, lead, supervisor or client on job or deadline concerns
* Meet contracted deadlines for service delivery to our clients
* Troubleshoot basic software or hardware problems
* Help to foster a proactive environment of continuous service enhancement and relationship building with the client
* Perform quality assurance on work, as requested
* Adhere to Williams Lea Tag policies, in addition to client policies
* Use equipment and supplies in a cost efficient manner
We should keep the bullet points as list items.
Requirements: maybe we separate Qualifications and Skills. The Qualifications section includes:
* High school diploma or equivalent
* Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
* Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
* Familiar with other software programs for editing and/or creating documents
* Strong attention to detail; able to work on multiple projects simultaneously
* Must have good organizational skills
* Must be able to meet deadlines and complete all projects in a timely manner
* Ability to handle sensitive and/or confidential documents and information
* Able to exercise good judgment to make decisions that conform to business needs and policy
* Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
* Ability to maintain professional composure when working with immediate deadlines
* Ability to work both independently and collaboratively as part of a team
* Ability to work in a fast paced environment
* Ability to communicate professionally both verbally and in writing
* Must be self-motivated with a positive attitude
* Proven customer service skills are required in order to create, maintain and enhance customer relationships
We could split into Requirements (education/experience) and Skills (technical/soft). But the instruction says use headings for sections like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can decide to put education/experience under Requirements, and the skill list under Skills. However the Qualifications heading already present; we could use Qualifications for the list. But we need to avoid duplication. Let's map:
- Requirements: maybe education and experience (high school diploma, 1 year experience)
- Qualifications: maybe the rest? But the posting has a heading "Qualifications". We could keep that as Qualifications section.
- Skills: maybe the specific skills like MS Office, keyboarding, attention to detail, etc. But many of those are also in Qualifications. To avoid thin sections, we could combine Qualifications and Skills into one section called Qualifications (or Requirements). But the instruction says prefer a few substantive sections over many thin ones. So we could have:
- About the role (company overview)
- Responsibilities (duties)
- Qualifications (education, experience, skills, abilities)
- Pay (salary range)
- Benefits (benefits list)
- Schedule (work schedule)
That seems reasonable. We'll not have separate Requirements or Skills headings.
Thus we need to extract Qualifications content: all bullet points under "Qualifications". We'll keep them as list.
Pay: salary range "$16.59 - $22.50 / hour." plus note about starting pay decisions etc. That's substantive. We'll include that as Pay section.
Benefits: list: medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. We'll put as list.
Schedule: "*This role will be on-site for training, then moves to a remote model. Thurs-Mon, 9am-6pm ET". We'll put as prose maybe.
We must remove boilerplate: EEO statement, innovation statement, AI tools request, employment offers contingent, etc.
Also remove duplicated lines: there may be duplicates but we saw none.
Now craft HTML.
Structure:
About the role
Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.
Responsibilities
The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.
- Utilize appropriate logs and/or tracking software for all document production work
- Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
- Perform work in document production, proofreading, intake and workflow coordination functions, as needed
- Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
- Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
- Communicate with team members, lead, supervisor or client on job or deadline concerns
- Meet contracted deadlines for service delivery to our clients
- Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work, as requested
- Adhere to Williams Lea Tag policies, in addition to client policies
- Use equipment and supplies in a cost efficient manner
Qualifications
- High school diploma or equivalent
- Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
- Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents
- Strong attention to detail; able to work on multiple projects simultaneously
- Must have good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast paced environment
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
Pay
The salary range for this role at the noted RRD location is $16.59 - $22.50 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay.
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Disability insurance
- 401(k) with company match
- Life insurance and other voluntary supplemental insurance coverages
- Parental leave
- Adoption assistance
- Tuition assistance
- Employer/partner discounts
Schedule
This role will be on-site for
- for lists. Use
for prose. We must not repeat job title as heading. So no heading like "Document Production Associate". We'll just have sections. Let's extract content. Company overview paragraph: "Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly." That can go under About the role (or maybe About the company). We'll put under About the role. Responsibilities: start with "The Document Production Associate position is responsible for providing word processing and/or document production services for our clients." Then bullet list: * Utilize appropriate logs and/or tracking software for all document production work * Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle * Perform work in document production, proofreading, intake and workflow coordination functions, as needed * Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction * Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions * Communicate with team members, lead, supervisor or client on job or deadline concerns * Meet contracted deadlines for service delivery to our clients * Troubleshoot basic software or hardware problems * Help to foster a proactive environment of continuous service enhancement and relationship building with the client * Perform quality assurance on work, as requested * Adhere to Williams Lea Tag policies, in addition to client policies * Use equipment and supplies in a cost efficient manner We should keep the bullet points as list items. Requirements: maybe we separate Qualifications and Skills. The Qualifications section includes: * High school diploma or equivalent * Minimum (1) year document production experience preferably in a legal, banking or large corporate environment * Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills * Familiar with other software programs for editing and/or creating documents * Strong attention to detail; able to work on multiple projects simultaneously * Must have good organizational skills * Must be able to meet deadlines and complete all projects in a timely manner * Ability to handle sensitive and/or confidential documents and information * Able to exercise good judgment to make decisions that conform to business needs and policy * Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level * Ability to maintain professional composure when working with immediate deadlines * Ability to work both independently and collaboratively as part of a team * Ability to work in a fast paced environment * Ability to communicate professionally both verbally and in writing * Must be self-motivated with a positive attitude * Proven customer service skills are required in order to create, maintain and enhance customer relationships We could split into Requirements (education/experience) and Skills (technical/soft). But the instruction says use headings for sections like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can decide to put education/experience under Requirements, and the skill list under Skills. However the Qualifications heading already present; we could use Qualifications for the list. But we need to avoid duplication. Let's map: - Requirements: maybe education and experience (high school diploma, 1 year experience) - Qualifications: maybe the rest? But the posting has a heading "Qualifications". We could keep that as Qualifications section. - Skills: maybe the specific skills like MS Office, keyboarding, attention to detail, etc. But many of those are also in Qualifications. To avoid thin sections, we could combine Qualifications and Skills into one section called Qualifications (or Requirements). But the instruction says prefer a few substantive sections over many thin ones. So we could have: - About the role (company overview) - Responsibilities (duties) - Qualifications (education, experience, skills, abilities) - Pay (salary range) - Benefits (benefits list) - Schedule (work schedule) That seems reasonable. We'll not have separate Requirements or Skills headings. Thus we need to extract Qualifications content: all bullet points under "Qualifications". We'll keep them as list. Pay: salary range "$16.59 - $22.50 / hour." plus note about starting pay decisions etc. That's substantive. We'll include that as Pay section. Benefits: list: medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. We'll put as list. Schedule: "*This role will be on-site for training, then moves to a remote model. Thurs-Mon, 9am-6pm ET". We'll put as prose maybe. We must remove boilerplate: EEO statement, innovation statement, AI tools request, employment offers contingent, etc. Also remove duplicated lines: there may be duplicates but we saw none. Now craft HTML. Structure:
About the role
Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.
Responsibilities
The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.
- Utilize appropriate logs and/or tracking software for all document production work
- Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
- Perform work in document production, proofreading, intake and workflow coordination functions, as needed
- Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
- Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
- Communicate with team members, lead, supervisor or client on job or deadline concerns
- Meet contracted deadlines for service delivery to our clients
- Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work, as requested
- Adhere to Williams Lea Tag policies, in addition to client policies
- Use equipment and supplies in a cost efficient manner
Qualifications
- High school diploma or equivalent
- Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
- Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents
- Strong attention to detail; able to work on multiple projects simultaneously
- Must have good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast paced environment
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
Pay
The salary range for this role at the noted RRD location is $16.59 - $22.50 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay.
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Disability insurance
- 401(k) with company match
- Life insurance and other voluntary supplemental insurance coverages
- Parental leave
- Adoption assistance
- Tuition assistance
- Employer/partner discounts
Schedule
This role will be on-site for