Document Management Services Lead - Office & Administrative Specialist, Principal

Working Title: Document Management Services Lead Job Class: Office & Administrative Specialist, Principal Agency: Public Employees Retirement Association Job ID: 97501Location: St. PaulTelework Eligible: NoFull/Part Time: Full-TimeRegular/Temporary: UnlimitedWho May Apply: Open to all qualified job seekersDate Posted: 10/09/2026Closing Date: 10/16/2026Hiring Agency/Seniority Unit: Public Employees Retirement Association / Pub Employ Retire Assoc-AFSCMEDivision/Unit: Adm Central Support ServicesWork Shift/Work Hours: Day ShiftDays of Work: Monday - FridayTravel Required: NoSalary Range: $24.54 - $33.11 / hourly; $51,239 - $69,133 / annuallyClassified Status: ClassifiedBargaining Unit/Union: 206 - Clerical/AFSCMEWork Area: Adm Central Support ServicesFLSA Status: NonexemptDesignated in Connect 700 Program for Applicants with Disabilities: Yes The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Job Summary Help PERA Deliver Exceptional Service! Join PERA's Document Management Services team and play a key role in ensuring member records, retirement applications, and refund requests are processed accurately, securely, and efficiently. As a lead support professional, you'll guide daily operations, provide direction to staff, safeguard sensitive information, and use data and technology to improve processes and drive results. This position combines leadership, problem-solving, and operational expertise to support the systems and records that keep PERA running smoothly. If you're a collaborative professional who enjoys improving processes, working with data, and making a meaningful impact behind the scenes, we'd love to hear from you. Minimum Qualifications To facilitate proper crediting, please ensure your resume clearly describes your experience in the areas listed below and indicates the beginning and ending day, month, and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of the minimum qualifications will be considered for this position. Leadwork skills sufficient to assign, prioritize, guide, and direct the work activities of the Document Management Services unit to ensure workload demands, quality standards, and established deadlines are met.External and internal customer service and support skills sufficient to respond to questions, provide guidance and technical assistance, and clearly, concisely, and professionally interpret and explain program policies, procedures, rules, and regulations to internal staff, teams, and stakeholders.Knowledge of standard computer software programs sufficient to use applications such as Microsoft Teams, Outlook, SharePoint, or Word to create, edit, manage, and share information and documents.Document and records management skills sufficient to collect, maintain, protect, retrieve, retain, and dispose of records in accordance with established data management and security requirements. Skill in using spreadsheet applications, such as Microsoft Excel or Google Sheets, sufficient to enter, compile, store, retrieve, and report data to support business operations and decision-making. Communication skills sufficient to establish, document, interpret policies, procedures, rules, regulations, and complex information to members, PERA staff, and stakeholders. In addition, the applicant must possess a Class D Driver’s License Preferred Qualifications Associate's degree in Business or Office TechnologyTwo (2) years’ experience in an advanced administrative support position in member refunds and retirement benefits applicationsExperience with Mailroom procedures and processingAbility to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences Additional Requirements It is the policy of the Retirement Systems of MN that all employees submit to a background investigation prior to employment. The background check may consist of the following components: SEMA4 Records Check (applies to current and past State employees only) Criminal History Check Employment Reference Check Social Security and Address Verification Education VerificationDriver's License CheckThe Retirement Systems will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. How To Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers. Contact Contact PERA Human Resources at PERAHR@mnpera.org if: You have questions about this positionYou are an individual with a disability and need to request an accommodation for a scheduled interviewYou wish to receive consideration as a Connect 700 Program applicant, apply online, e-mail the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to PERAHR@mnpera.org. Veterans To be considered for any Veteran's Status, you MUST indicate this on your application. RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must: Meet all Minimum Qualifications identified in this posting. Meet all of the RSV criteria. Submit a copy of your DD-214 form by the closing date to: PERAHR@mnpera.org CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you: Meet service requirements and have a verified service-connected disability rating of at least 30%. Provide qualifying documentation verifying the disability. Meet all Minimum Qualifications identified in this posting. You must submit all documentation by the closing date to: PERAHR@mnpera.org About Public Employees Retirement Association At the Public Employees Retirement Association (PERA), we help Minnesota’s public servants build a secure retirement. As a tax-qualified retirement system under Section 401(a) of the Internal Revenue Code, PERA administers several retirement plans that serve nearly 500,000 current and former public employees and provide monthly benefits to more than 139,000 retirees, individuals with disabilities, and survivors. Our members include firefighters, nurses, social workers, snowplow drivers, police officers, paraprofessionals, and many others who keep Minnesota communities strong. Funded primarily through employee and employer contributions and investment earnings, PERA is proud to provide trusted retirement benefits and exceptional service to the people who dedicate their careers to serving others. Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their workConnection with their coworkers and communitiesOpportunities for personal and professional growth Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include: Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plansFertility care, including IVFDiabetes careDental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted childrenPension plan that provides income when you retire (after working at least three years)Employer paid life insurance to provide support for your family in the event of deathShort-term and long-term disability insurance that can provide income if you are unable to work due to illness or injuryTax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals: Training, classes, and professional developmentFederal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performanceCommon sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issuesDaily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.