Document Control Specialist

About the role

We are in search of a dedicated and experienced Document Control Specialist to enhance our dynamic and collaborative environment. In this dual role, you will be a cornerstone of the Devens site’s Quality Management System, ensuring both robust document control and an effective, compliant site training program that supports safe, consistent, and high-quality operations.

Responsibilities

• Ensure the accuracy, integrity, and availability of controlled documentation, enabling teams across the Devens site to operate safely, efficiently, and in compliance with regulatory and customer requirements.
• Manage and continuously strengthen the site’s document control and training systems, directly supporting audit readiness, quality performance, and business continuity.
• Act as a key partner to Quality, Manufacturing, Engineering, and Supply Chain teams, coordinating documentation and training activities that keep operations aligned and effective.
• Serve as the Site Training Coordinator, ensuring employees are trained on current procedures and quality requirements, and that training status is visible, accurate, and audit-ready.
• Connect document changes to training needs, helping the organization smoothly implement updates while minimizing risk and disruption.
• Support internal, customer, and third-party audits, confidently responding to documentation and training-related inquiries and demonstrating system effectiveness.
• Provide guidance and coaching to subject-matter experts and document owners, enabling clear, consistent, and compliant documentation across functions.
• Monitor and improve document and training performance indicators, using data to drive timely reviews, approvals, and continuous improvement.
• Collaborate closely with the Quality & Compliance Manager, acting as a trusted site-level expert in document control and training governance.
• Contribute to continuous improvement initiatives, strengthening processes that support operational excellence, scalability, and regulatory confidence.
• Play a visible role in supporting customer trust, ensuring that documentation and training consistently reflect the high standards expected of the Devens site.

Requirements

• Solid, hands-on experience in document control within a regulated or quality-driven environment, where accuracy, consistency, and compliance are essential to day-to-day operations.
• Experience coordinating or supporting training programs, ensuring people are trained on current procedures and that training records are accurate and audit-ready.
• Comfortable working within an electronic document and/or quality management system, and can adapt quickly to established tools, workflows, and governance expectations.
• Understanding how document control and training systems support regulatory compliance, customer confidence, and operational effectiveness, even if your experience comes from a different regulated industry.
• Clear and professional communication skills, enabling you to work effectively with subject-matter experts, supervisors, and cross-functional teams.
• Highly organized and detail-oriented, able to manage multiple priorities while maintaining accuracy and follow-through.
• Confident working independently, taking ownership of document and training processes while knowing when and how to escalate issues collaboratively.
• Comfortable supporting internal and external audits, responding to questions with clarity and demonstrating system effectiveness.
• A continuous-improvement mindset, looking for practical ways to simplify, strengthen, and sustain document and training processes.
• Broad knowledge of highly regulated manufacturing environments (e.g., medical device, aerospace, automotive, pharmaceutical, food, packaging, or similar).
• Familiarity with linking document changes to training requirements within a formal quality system.

Qualifications

• Education: Bachelor’s degree in a relevant field (e.g., Quality Assurance, Engineering, or related fields).
• Experience: Minimum of 5 years of relevant experience in document control and training.
• Technical Skills: Proficiency in electronic document management systems and quality management software.
• Soft Skills: Strong interpersonal and communication skills, ability to work collaboratively, and a proactive problem-solving approach.

Skills

• Document Control Expertise: Strong understanding of document control principles and best practices.
• Training Coordination: Experience in managing and coordinating training programs.
• Quality Management Systems: Familiarity with ISO 9001 or similar quality management systems.
• Regulatory Compliance: Knowledge of relevant industry regulations and standards.
• System Integration: Ability to integrate document control and training systems effectively.
• Continuous Improvement: Proven track record of implementing and improving document and training processes.

Benefits

• Roth 401(k) Plan: Employer matches up to 5% of your contributions.
• Comprehensive Parental Leave: Up to 16 weeks of paid leave, transitioning to a 80% work schedule for the first 6 months.
• Fertility Assistance Program: Support for fertility-related services.
• Generous Time Off: 9 paid holidays, 15 caregiver days, and 80 hours of annual sick leave.
• Community Engagement: 3 paid volunteer days annually.

Pay

The salary range for this role is USD 50,000.00 - 74,000.00 Salaried. Final salary offers are determined by multiple factors, including education, experience, internal equity, geographic location, and the candidate’s expertise.

Schedule

This role is available on-site at Devens, MA.