Document Control Clerk

About the role

We're looking for a Document Control Clerk to join our Production team. You'll assemble customer mailings, verify accuracy, and prepare completed work for timely delivery to make sure projects are completed accurately and on time.

Responsibilities

• Assemble and prepare customer mailings by matching documents, envelopes, and inserts
• Verify document accuracy and ensure each mailing is complete before processing
• Scan completed mail pieces and production documentation to maintain accurate tracking
• Organize completed work for mailing and distribution
• Separate and organize specialty mail pieces for processing
• Identify and report quality concerns to ensure the highest level of accuracy
• Collaborate with Client Services, Print, Mail, and Production teams to resolve issues and meet customer expectations
• Maintain a clean, organized, and safe work area
• Occasionally assist with quality audits and special projects as assigned
• Provide occasional front office support, including answering phones and greeting visitors when needed

Requirements

No previous document control, mailroom, or production experience is required. We still encourage you to apply.

Qualifications

• High attention to detail and commitment to quality
• Strong organizational skills with the ability to manage multiple tasks
• Self-motivated with a dependable work ethic
• Able to work independently and as part of a team
• Strong communication and problem-solving skills
• Basic computer skills, including Microsoft Word and Excel
• Able to lift up to 30 pounds and move carts throughout the workday

Skills

• Attention to detail
• Organizational skills
• Communication skills
• Problem-solving skills
• Basic computer skills

Benefits

• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid Time Off (PTO), sick time, and paid holidays
• Quarterly bonus opportunities
• Employee Assistance Program
• Casual work environment
• Training, cross-training, and opportunities for growth

Pay

$17.00 - $19.00 per hour + Quarterly Bonus

Schedule

Monday–Friday, 12:30pm – 9:00pm