Dock Clerk

Metadata: Relocation not available.

About the Role

As a Dock Clerk, you will perform outbound and inbound coordinator duties in a back-up role and support north dock and south dock material handler tasks when necessary. This position handles multiple tasks daily and communicates regularly with co-workers and leaders across all departments, working closely with production leaders to support production needs.

Responsibilities

• Back-up to Inbound Logistics:
  • Organize materials, schedule trucking, and release products from cold storage facilities to arrive in a timely manner to meet production needs.
  • Verify invoices and resolve any discrepancies on a timely basis.
• Backup to Outbound Logistics:
  • Schedule pick-up appointments with freight carriers and release outbound freight to meet all internal and external customer expectations without any demurrage time.
  • Check orders for errors and send back to the appropriate employee and/or department, or fix the error.
  • Actively watch for changes in processes that can improve or reduce time and cost (for both Kerr and the customer) and communicate to the Warehouse Supervisor.
  • Prepare all logistic documents, including accurate print labels for each order.
  • Coordinate with the customer service department to ensure each shipment meets or exceeds all customer expectations.
• Material Handler duties as needed:
  • Unload inbound goods and deliver to ultimate destination; verify inbound bill of lading matches the raw fruit receiving or purchase order(s) and generate inbound goods labels as needed.
  • Prepare outbound orders; sign off on remote orders, making sure to follow customer requirements; generate shipping labels; create bills of lading.
  • Transfer products to the Americold warehouse and fill out the proper documentation from those receipts.
  • Provide the best customer service to all customers and suppliers (internal and external), ensuring that all shipments and receipts are prepared timely, cost-effectively, with appropriate materials and documentation.

Requirements

• High school diploma or general education degree (GED).
• 1-year+ related experience and/or training.
• Ability to read and interpret documents such as safety rules, operating and shipping instructions, and procedure manuals.
• Ability to perform basic math problems.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to speak, read, write, and comprehend English.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Prior experience with SAP or another inventory/sales software.
• Prior experience with the following equipment (or able to achieve certification immediately upon hire):
  • Forklift
  • Electric pallet jack
  • Golf Cart

Skills

• Put customer first—create differentiated value for internal and external customers.
• Good planning, organizing, and attention to detail skills.
• Solid team player putting the company core values first in every situation.

Benefits

Full-time roles are eligible for our comprehensive benefits package which includes:

• Medical, dental, and vision coverage.
• 401(k) plan with a competitive company match.