Dock Attendant (WAR/Part-Time)

Assist with the daily operations of the Riverwalk Landing Docks. Work is performed both indoors and outdoors. Incumbent is expected to work flexible hours and is subject to being called in for work at varied hours and days, to include weekends and holidays.

Responsibilities

• Work with security and maintenance of the dock facilities including the office, docks, landscaping, refuse collection and/or disposal, and equipment associated with the operation of the docks.
• Maintain cleanliness and perform maintenance of the dock’s adjacent grounds.
• Make minor repairs to equipment and facilities, notify Dockmaster for other repairs.
• Interact with the public and others to obtain and provide information and assistance in a variety of circumstances; respond to inquiries and complaints; provide information on policy and procedures.
• Assist with maintenance, and updates of records of revenue; collect slip rent (dockage), utility fees associated with docks; maintain office supplies and ensure payments of expenses.
• Read and maintain manufacturers' safety data sheets (SDS).
• Transport equipment, furniture and supplies, and assist with the set-up and take down of various events as needed.

Requirements

Requires any equivalent combination of education and experience equivalent to a high school diploma and 1- 2 years of closely related experience. Possession of a valid driver's license issued by the Commonwealth of Virginia. Must possess a valid Virginia Boaters safety license, or ability to complete in first two weeks of employment.

Qualifications

Minimum Qualifications: Requires any equivalent combination of education and experience equivalent to a high school diploma and 1- 2 years of closely related experience. Possession of a valid driver's license issued by the Commonwealth of Virginia. Must possess a valid Virginia Boaters safety license, or ability to complete in first two weeks of employment.

Skills

Effective customer service skills. Effective oral and written communication skills. Ability to interact with customers in a professional, courteous, and service-oriented manner. Some knowledge of boating and marina operations. Some knowledge of industrial custodial and housekeeping methods and practices. General knowledge of personal computer software applications, such as e-mail and Microsoft office. General knowledge of the Historic Yorktown area’s major points of interest and providing directions.

Benefits

This job is contingent upon successful completion of pre-employment checks to include criminal history, background and DMV record checks. There are no benefits associated with this position.

Supplemental Information

Effective customer service skills. Effective oral and written communication skills. Ability to interact with customers in a professional, courteous, and service-oriented manner. Some knowledge of boating and marina operations. Some knowledge of industrial custodial and housekeeping methods and practices. General knowledge of personal computer software applications, such as e-mail and Microsoft office. General knowledge of the Historic Yorktown area’s major points of interest and providing directions. Incumbent is expected to work flexible hours and is subject to being called in for work at varied hours and days, to include weekends and holidays.

Physical Demands

Must be physically able to operate a motor vehicle. Work often involves heavy lifting (up to 50 pounds) of furniture, and carrying of materials, bending, stooping, standing, and walking while performing moving and set-up activities or supply deliveries.

Additional Questions

• Have you ever worked for a Marina, Marine Contractor, the Coast Guard, or other organization that required working knowledge of boats particularly involving the docking of boats?

• Which of the following best describes your ability to operate a motor boat?

• Describe your experience working in boating and marina operations below.

• How many years of sales experience do you have (making change, totaling charges, operating a credit card machine, etc.)?

• Which of the following best describes your experience responding to customer questions and resolving complaints?

• Which of the following best describes your computer skills?

• Which of the following best describes your experience using computerized work order/asset management systems?

• Do you have a valid driver's license from the Commonwealth of Virginia?

• This position requires the performance of physical work in an outdoor setting in a variety of weather conditions. Are you willing to accept these conditions?

• If selected for this position, you will be required to be available on weekends, evenings and holidays. Are you able to comply with this provision?

• Are you a current York County government employee? (This does not include the employment with the Offices of General District Court, York-Poquoson Social Services, Colonial Behavioral Health, or York County Schools)