Divisional Sales Director, West Coast

About the role

The Divisional Sales Director West Coast is a mission-critical commercial leadership role responsible for driving performance, execution, and growth across one of Pandora North America’s most important divisions. This leader will oversee sales performance across physical channels of distribution, including owned and operated concept stores, department stores, shop-in-shop locations, and multi-brand accounts.

Responsibilities

• Set and execute the short- and long-term sales strategy for the West Coast division, aligned to Pandora North America priorities and overall commercial objectives.
• Own divisional performance across revenue, profitability, conversion, traffic, labor productivity, inventory execution, brand standards, operational standards, and customer experience.
• Translate data, field observations, and market trends into focused business plans that improve performance and create scalable best practices.
• Coach and develop Divisional Sales Managers to lead with clarity, accountability, commercial discipline, and strong store-level execution.
• Maintain a strong field presence through regular market visits, store visits, partner meetings, and leadership coaching in the field.
• Recruit, develop, and retain top field talent, strengthening succession plans and elevating leadership capability across the division.
• Partner with wholesale retailers and key accounts to drive profitable growth, brand consistency, and strong partner engagement.
• Collaborate cross-functionally with merchandising, marketing, wholesale, finance, HR, training, retail operations, loss prevention, and supply chain to remove barriers and improve execution.
• Contribute to strategic initiatives such as new store openings, acquisitions, commercial transformation, customer engagement programs, and other growth priorities.
• Role model Pandora’s leadership behaviors, creating a culture that is performance-driven, inclusive, collaborative, and grounded in mutual respect.

Requirements

• Bachelor’s degree in Business, Marketing, Retail Management, or a related field; equivalent experience will also be considered.
• 15+ years of progressive multi-store, multi-region, or divisional leadership experience in retail, wholesale, or consumer-facing commercial environments.
• Demonstrated success leading both owned retail and wholesale, department stores, or partner-operated business models.
• Strong commercial acumen with experience managing revenue, profitability, labor productivity, inventory, and key performance indicators.
• Proven ability to diagnose business trends, identify root causes, and convert insights into clear action plans that improve results.
• A strong talent mindset with demonstrated ability to coach, develop, retain, and succession-plan high-performing leaders.
• Excellent relationship-building and influencing skills across field teams, senior leaders, franchise owners, wholesale partners, and cross-functional stakeholders.
• Strong communication skills with the ability to simplify complexity, create alignment, and motivate teams around priorities.
• Comfort operating with ambiguity, leading through change, and balancing strategic thinking with hands-on execution.
• High accountability, resilience, and a performance-driven mindset grounded in care, collaboration, and respect.
• Proficiency in Microsoft Office applications and comfort using data, reporting, and business intelligence tools to guide decisions.
• Ability to travel up to 80%.

Qualifications

• Comfort operating in a complex, fast-paced, matrixed environment.
• Ability to simplify priorities for field teams.
• Create alignment across channels.
• Inspire action at every level of the organization.

Skills

• Commercial acumen and strategic thinking.
• Leadership and team management.
• Strategic planning and execution.
• Market analysis and trend identification.
• People development and coaching.
• Collaboration and partnership building.
• Change management and adaptability.

Benefits

• We Dare! We offer a robust compensation package, including base salary, bonus opportunity, and a 401(k) plan to help you secure your financial future.
• We Care! Pandora offers extensive benefits, including medical, dental, vision, short- and long-term disability, basic life and AD&D, anniversary gift cards, recognition programs, and product discounts.
• We Dream! Pandora fosters growth and creates opportunities through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.
• We Deliver! Pandora offers a PTO package that includes vacation, personal time, sick time, celebration days, and paid holidays.

Pay

Los Angeles Salary: $197,300 - $246,700 commensurate on experience

Schedule

N/A