District Trade and Customs Compliance Manager

Responsibilities

• Create a Tone of Compliance Messaging in Branches
  • Communicate and promote a positive environment in each branch or location within the District that is easy to understand and solutions-oriented
  • Be an outward example of Trade Compliance as a valuable, integral part of quality customer service and Expeditors business success
  • Establish, promote, and maintain a collaborative working relationship within the District by supporting branch and District Trade Compliance
  • Foster an environment of uniform compliance by implementing best practices in Trade Compliance, as directed by his/her RTCM
  • Lead by example, be consistent, and communicate with the RTCM and DTC, as required
• Assess and Train
  • Serve as an instructor for at least 50% of annual training credits
  • Administer and execute the Company Trade Compliance program according to its objectives, policies and procedures
  • In coordination with the RTCM and DTC, the DTCM will:
    • Visit branches within his/her District regularly to deliver training to help develop and maintain aptitude in Trade Compliance and demonstrate how quality, compliance and customer service are intertwined
    • Train branch personnel on Company escalation procedures
    • Periodically assess branch personnel on Trade Compliance issues to help employees develop and maintain aptitude in Trade Compliance areas
    • Timely inform the RTCM of any deficiencies identified in training, file reviews or assessments
• Monitor and Report on Branch Workflow
  • Assess preventive and noncompliance detection measures in his/her District/branch(es) and report to the RTCM regularly
  • Monitor, assess (or participate in assessing), and implement corrective actions as instructed
  • Run daily, weekly, and monthly import/export compliance reports and report any anomalies according to escalation procedures
  • In coordination with the RTCM and DTC, the DTCM will:
    • Implement preventive controls and detection monitoring in accordance with Company policy and all applicable laws, rules, regulations, and directives
    • Assess preventive and noncompliance detection measures in his/her District/branch(es)
    • Understand performance of all departments in his/her District related to Trade Compliance activities
• Escalate and Remediate
  • Follow Company escalation procedures to resolve any non-compliance identified through any means (regular reports, monitoring, disclosure, Govt. visit etc.)
  • Provide regular updates to DM, RTCM, and Product Managers on branch performance, any red flags, legislative changes, policies, procedures, rules or regulation amendments, and related issues/questions
  • Assist with implementing any remediation plan for corrective action to resolve instances of non-compliance with applicable Trade laws, rules, regulations, and/or directives that are identified through any method, including monitoring, as instructed by RTCM or DTC
• Stay Current on Subject Matter
  • Keep informed of all applicable Trade Compliance laws, rules, regulations and directives in your District and communicate any changes to the DTC and RTCM
  • In coordination with RTCM, the DTCM will:
    • Prioritize annual training on emerging issues in Trade Compliance to meet the ongoing obligation to be a SME in Trade Compliance
    • Actively participate in the continued training of staff in the area of Trade Compliance
    • Support and implement Company-wide Trade Compliance effort by installing, reviewing, assessing, and reporting on preventive measures and detection monitors within the District
    • Review with Department Managers and all key District personnel, audit results and other findings from centralized exp.o and other reports; forward findings to the RTCM and DTC for trend analysis and improvement opportunities, as required
    • Be a resource for all employees in District to support branch Trade Compliance
• Create Customer Value
  • Serve as a resource for branch meetings, sales meetings, and sales calls to create awareness of our Trade Compliance program with customers
  • Reinforce our strategic differentiators to demonstrate our commitment to 100% Trade Compliance
• Service Provider Training & Reviews
  • In conjunction with the Regional DTC, RTCM, Service Provider Management and Product teams, identify high-risk service providers in high-risk locations and deliver the Service Provider Compliance Requirements Training, ensuring Service Providers understand their compliance commitments to Expeditors
  • In conjunction with Service Provider Management and Product teams, review, assess and potentially audit high risk service providers, ensuring Service Providers meet their compliance commitments to Expeditors

Qualifications

• A passion for Trade Compliance and doing the right thing
• Proficiency in English and one of the local languages spoken in the District
• A minimum of three (3) years at the Company or similar experience in trade and customs space
• Demonstrate understanding of applicable Trade Compliance laws and regulations
• Training for Sanctioned and Embargoed Countries, Denied Party Screening, and Export Controls Awareness, under U.S. and the laws of other jurisdictions that have implemented U.N. Sanctions
• No objection to background check, as permitted by applicable law
• Passing score on the IATA/FIATA examination
• DG certification(s)
• Security Protocol training: C-TPAT, AEO, STP, or other security protocol, as applicable
• Product- or Service-specific export, import and/or operational training/certification.[1]
• Customs Broker license (U.S.) or similar non-U.S. country license, where available [1]

[1] This may include existing or anticipated Product- or Service-specific certification and/or specific DTCM certification to be developed in the future.

Benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus