District Support Pharmacist - PT

About the role

At CVS Health, District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy. They act as role models for all, demonstrate genuine care, and set the bar for the pharmacy team.

Responsibilities

• Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
• Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager’s proxy during bench shifts without overlap
• Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
• Absorbing Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
• Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
• Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize
• Supporting the effective management of pharmacy inventory in all pharmacies worked by following—and guiding the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
• Maintaining flexibility for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
• Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients
• Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowering the pharmacy team to provide holistic care at every step in the patient care journey
• Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues

Requirements

• Active Pharmacist License in the state where the Store is located
• Active National Provider Identifier (NPI)
• Not on the DEA Excluded Parties list

Qualifications

• Ability to travel within a reasonable radius to support market staffing as business needs require
• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within designated timeframe
• Attention and Focus: Ability to concentrate on a task over a period of time; Ability to pivot quickly from one task to another to meet patient and business needs
• Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues; Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
• Problem Resolution: Identify challenging patient or colleague interactions and choose the best course of action when faced multiple options
• Physical Demands: Be mobile and remain upright for extended periods of time; Lift, scan, and bag items; Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items; Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm; Extend hand(s) and arm(s) multiple directions to place, move, or lift items; Control precision; quickly adjust machines to exact positions; Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist; Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts; Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects

Skills

• Active listening
• Collaboration
• Compassion
• Empathy
• Flexibility
• Inventory management
• Leadership
• Medication management
• Problem-solving
• Quality assurance
• Teamwork

Benefits

• Dental
• Vision
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs

Pay

The typical pay range for this role is $60.00 - $76.00. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Schedule

Anticipated Weekly Hours: 20