District Manager, Security Services

About the role

GDI Services provides integrated, high-level facility maintenance services across the United States and Canada. This position requires supervision of Security Officers, planning, organizing, and directing a mixed portfolio of accounts to ensure services exceed each client’s expectations. You will maintain existing client relationships while promoting growth of new business within the market.

Responsibilities

• On call 24/7; promptly answer phones, emails, and texts, responding to emergencies without delay.
• Responsible for the execution of client contracts.
• Complete district manager reports in the GDI Security Services reporting system.
• Develop professional relationships with clients and respond timely to their requests for meetings or other needs.
• Conduct regular site visits at various times, including weekends, to ensure adequate staffing, officer adherence to uniform requirements, post orderliness, and up-to-date post orders.
• Travel to locations outside of the district to assist with the start-up of new contracts.
• Maintain staffing of security officers through posting ads, reviewing applicants, interviewing, onboarding, and assignment to client sites.
• Ensure officers are trained and able to execute site-specific post orders.
• Coach site supervisors in areas needing improvement.
• Lead by example in all aspects of the District Manager role.
• Prepare weekly payroll and billing.
• Utilize computer skills and spreadsheet programs for payroll and billing.
• Must be eligible to obtain NY Security Officer licensing.
• Some overnight travel may be required within the Northeast Region of the US and nationwide for emergencies or national business needs such as site startups.
• Some knowledge of Union processes is desired, as several client locations are staffed by Union Members.

Requirements

• Experience in law enforcement, military, or multi-building security leadership.
• Ability to meet deadlines and make sound decisions in stressful situations.
• Excellent attention to detail.
• Excellent verbal and written communication skills.
• Ability to show judgment and work independently.
• High integrity and discretion required.
• Must have a driver's license.