District Manager (San Antonio, Texas, United States, 78734)

About the role

The District Manager at Mohawk Industries is a senior-level manager responsible for leading a Field Sales team to drive revenue and customer satisfaction. This role involves creating strategies to boost sales, expand market share, and ensure customer satisfaction within a defined geographic area.

Responsibilities

• Routinely participate in sales calls with the Field Sales team to support their efforts.
• Collaborate with Sales Operations and Sales leadership to develop and manage sales forecasting and targets for the geography and field sales team members.
• Build and maintain relationships with key customers and collaborate with sales representatives to address their needs or issues.
• Conduct market analysis to understand local trends, competition, and customer behavior, using insights to inform sales strategies and approaches.
• Collaborate with Sales Operations and Sales leadership to optimize geographic assignments for Field Sales team members to maximize sales opportunities and customer satisfaction.
• Conduct regular sales team meetings to review performance, share updates, and communicate organizational strategies.
• Serve as an escalation point for the Field Sales team to help resolve customer issues or concerns.
• Oversee the use of the customer relationship management (CRM) system by Field Sales team members to manage customer interactions, sales activities, and pipeline management.
• Monitor Field Sales team members' selling techniques and customer interactions to evaluate performance and provide constructive feedback.
• Maintain geographical expense reporting to ensure adherence to budgets and company travel and expense policies.

Requirements

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 8-10 years’ relevant experience or equivalent education and/or experience.
• 3-5 years of management experience.

Qualifications

• Develops intermediate understanding of people management practices and managing small teams of direct reports.
• Emerging understanding of broader organizational context and goals.
• Focused on and responsible for their team's productivity and collective impact.
• Excellent communication, problem-solving, and organizational skills.
• Able to multitask, prioritize, delegate, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

What You're Good At

• Develops intermediate understanding of people management practices and managing small teams of direct reports.
• Emerging understanding of broader organizational context and goals.
• Focused on and responsible for their team's productivity and collective impact.
• Excellent communication, problem-solving, and organizational skills.
• Able to multitask, prioritize, delegate, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Other Information

• This employee will be responsible for direct reports.
• Travel required approximately 50% of the time.
• The ability to lift 50 pounds regularly.
• Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.
• Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring.
• Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements.
• Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step.
• During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.
• Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.