District Manager - New York City, NY

Essential Duties

• Continual identification of profitable sales opportunities
• Achieve and maintain a high level of responsiveness and follow-up to customer needs
• A full understanding of the product line is essential
• An understanding of the application that each product serves is critical
• Formulate a strategic plan to produce forecasted sales revenue in assigned territory
• Demonstrates care and effective usage of company property and tools
• Expected to meet individual sales forecast
• Operate within established travel and expense budget
• Manage all expenses within budget set and submit expense reports promptly per policy
• Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects
• Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business
• Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination (if necessary), and communication of maintenance program
• Must be able and competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as Salesforce.com
• Consistently update CRM (Customer Relationship Management) database with all pertinent customer / project / product / pricing information
• Follow up on a variety of leads from sources such as Build Central, Material Bank, Trade Events, and networking groups
• Provide superior customer service and follow through, including but not limited to site visits, installation assistance, claims management, and problem solving
• Network through industry associations (IIDA, IFMA, BOMA), social events, lunches/dinners, planned company events, etc.
• Develop proposals by understanding market pricing strategies and available purchase vehicles (Contracts, Group Purchasing Organizations, Buying Agreements)
• Provide market updates for Leadership including competitive activity, product trends, promotional activity and progress toward KPIs
• Review daily order entry, confirming customer / segment data is correct, follow through to ensure shipments occur within clients expected requirements
• Prepare regionalized recommended pricing requirements including (i) annual pricing levels by account and, (ii) special project requests
• Manage quality issues with customers immediately and facilitates solution to problems locally or in concert with operating management at division headquarters

Desired Skills And Experience

• Bachelor's degree in Business, Marketing or other related field; or equivalent combination of education and experience
• Minimum of 4 years of sales related experience required
• Strong computer skills (Microsoft Office) and experience with CRM – Dynamics is preferred
• Strong communication and presentation skills
• Strong organizational and project management skills
• Commercial flooring experience preferred, or commercial interiors or finishes