District Manager - District 2222 Philadelphia, PA

Primary Responsibilities

• Achieve or exceed district total sales and profitability goals
• Ensure commercial customer retention & relationship growth in the market
• Select, hiring, development, goal setting, performance mgmt., coaching, engagement and retention of General Managers and Core 4 team members
• Ensure proper staffing levels throughout the district
• Ensure execution of all inventory & operational standards within the district
• Conduct regular store visits providing action plans to achieve full market potential
• Teach business acumen by review of profit and loss statement with GM's
• Communicate effectively and appropriately to stores and support staff
• Embrace diversity and foster a respectful environment for both customers and team members

Secondary Responsibilities

• Assist region/area in other functions upon request

Success Factors

• Knowledge of store operations and processes
• ASE P2 certified or ASE ready equivalent
• Ability to recruit, select, hire and develop quality General Managers and ensure same for Core 4 positions
• Accountability, coaching & feedback skills
• Ability to execute and train all store operational processes, procedures and team member/customer standards
• Ability to use and train, testing and diagnostic equipment for DIY services
• Effectively use Excel, Word, Outlook and PowerPoint computer programs
• Necessary for Success as a District Manager

Essential Job Skills

• Necessary for Success as a District Manager
• Working knowledge of automotive systems preferred
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
• Use Microsoft software effectively (Word, Excel required, PowerPoint preferred)
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Perform calculations such as Gross Margin and understand financial documents, such as Profit and Loss Statements (P&L), invoices, etc.
• Ability to fully understand all facets of the business and excel in an integrated operating model (including DIY, Commercial, PDQ and Hub operations)
• Think strategically, analyze issues and options, and effectively manage and facilitate change
• Effectively delegate and supervise projects to ensure timely and quality execution
• Work an assortment of days, evenings, and weekends as needed

Prior Experience

• 3-5 years of experience managing a team of 10- 20 General Managers who supervise from 10-30 Team Members in a fast-paced and highly dynamic retail environment
• Proven track record in meeting sales and gross margin targets in a multi-unit environment
• Successful experience managing profitability; proven financial and business acumen

Education

• High school diploma or general education degree (GED)
• Bachelor’s degree in business or a related area preferred

Certificates, Licenses, Registrations

• Mandatory: Valid driver's license
• ASE certification preferred, but not required

Physical Demands

• Walking or standing predominantly
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds

Work Environment

• Usually working inside
• Exposure to various weather conditions while performing tasks such as installing batteries and wiper blades
• Exposure to moving mechanical parts
• Exposure to high, precarious places
• Exposure to toxic or caustic chemicals
• Risk of electrical shock
• Exposure to explosives
• Exposure to vibration
• Noise level in the work environment is usually moderate