District Lending Specialist

About the role

As a District Lending Specialist, you'll be a vital force behind our district's success—traveling between branches to provide hands-on support, drive performance, and make a real impact. Whether you're stepping in to lead, training new team members, or helping branches exceed their goals, your role is dynamic, rewarding, and essential to our continued growth. If you're a flexible, results-driven professional with a passion for leadership, customer service, and team development, we want to hear from you. Join us and help shape the future of our district—one branch at a time!

Responsibilities

• Support District Growth: Partner with the District Manager to drive performance, support business goals, and ensure operational excellence across multiple locations.
• Lead by Example: Step in as acting Branch Manager when needed, setting the tone for customer service, sales, and team collaboration.
• Train and Mentor: Onboard and coach new team members, sharing your knowledge and helping them grow into high-performing contributors.
• Deliver Exceptional Service: Assist customers in selecting the right financial solutions, ensuring their needs are met with care and professionalism.
• Manage Delinquency: Proactively work with past-due customers to find solutions and maintain healthy account performance.
• Stay Agile: Embrace a variety of responsibilities and adapt to the unique needs of each branch you support—no two days are the same!
• Travel with Purpose: Provide in-person support across the district, bringing consistency, leadership, and energy wherever you go.

Qualifications

• Customer Service Experience: Background in customer service, collections, finance, or banking is highly desirable.
• Leadership Potential: Ability to step into leadership roles, coach others, and support team success.
• Flexibility and Travel: Willingness to travel within the district to provide in-person support where it's needed most.
• Valid Driver's License: Must maintain a valid driver's license and current auto insurance for travel between branches.
• Strong Communication: Excellent interpersonal skills with the ability to build relationships and foster collaboration.
• Problem-Solving Skills: A proactive mindset with the ability to identify challenges and implement effective solutions.

Pay

Hourly: $19.00 - $28.25. The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.

Schedule

Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons.

Benefits

• Paid Time Off
• Medical, Dental, Vision and other voluntary coverages
• 401(K) program with company match, 30 days post hire, starting on the 1st of the month
• Employee Assistance Program
• Emergency Relief Fund
• Attain4All
• Tuition Reimbursement
• Leadership Development Programs
• Potential to earn through the Monthly Bonus Program