District Leader of Stores
The Normal Brand · St Louis, MO · 2 mo ago
HybridManagementFull-time
Responsibilities
- Help write and implement store processes
- Oversee the hiring process for all store roles from recruiting to compensation, onboarding, and implementing a training strategy to build a team that prioritizes guest connection and a best in class experience
- Lead and develop Store Managers through consistent 1:1's, ongoing performance management, annual evaluation process, and goal setting
- Hold store managers accountable for managing and developing their in-store teams
- Avoid succession planning
- Ensure inventory is accurate and aligns with anticipated demand in all stores
- Lead and coach your team through our core values and store principles
- Strategize and implement peak season operations including working the sales floor on top days
- Maintain key performance metrics for region to evaluate and report on store performance against objectives
- Travel to retail locations to accomplish work, as needed and as requested
- Avoid assisting with new store openings
Requirements
- Above all, a person who joins our team must be three things: humble, hungry, and smart.
- Someone who can inspire people to work hard, grow, and enjoy the results of success
- Self-starter who sets high goals and works hard to achieve them
- Excellent interpersonal and communication skills: verbal and written
- Ability to manage complex projects and delegate
- Ability to move quickly and easily to affect change
- Excellent decision making and problem resolution skills
- Extraordinary guest interaction, organizational, and time management skills
- Proven negotiation and conflict resolution
- Proven merchandising skills
- All employees' availability must reflect the needs of the business - this schedule could include mornings, evenings, and the weekends
- Passion for customer service and delivering an exceptional experience for guests
Qualifications
- 3+ years in multi store apparel retail management
- 5 years proven management experience
- Entrepreneurial - takes initiative to ensure the success of the business and drives towards accomplishing big goals
- Innovative
- Owes results
- Eager to learn through feedback
- Competitive, strong positive energy, people person
- Proficient in Excel